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What is Tavisca?

Delivering an outstanding customer experience goes beyond simply timing our communications; it involves how we connect across a diverse array of digital platforms, devices, and channels, ultimately nurturing personalized relationships and meaningful exchanges. No matter the channel we use, our committed customer experience team, equipped with cutting-edge tools, ensures that your customers enjoy the highest quality interactions while upholding a cohesive brand image. At the core of our operations lies a data-driven ecosystem, with analytics being a fundamental aspect of every customer interaction. As a result, our agile and context-sensitive platform effectively boosts customer lifetime value. By utilizing sophisticated machine learning and algorithmic techniques for personalization, we tackle a variety of sectors including call center fraud, gaming, marketing, content intelligence, customer insights, digital concierge services, and wider engagement initiatives. In addition, we provide interactive drill-down dashboards that enable clients to discover valuable insights and foster collaborative engagement in an analytics environment that stimulates strategic innovation and development. This holistic strategy not only enhances the customer journey but also lays a solid groundwork for ongoing business success while adapting to the evolving market landscape. This adaptability is essential for staying relevant in a fast-paced digital world.

What is Enprecis Foresight?

Foresightâ„¢ is recognized as the leading platform for managing customer experiences specifically within the automotive industry. Engineered to be swift, robust, and intuitive, it has become the top choice for companies operating in this sector. Leveraging years of advancements and innovative technology, this platform delivers a fully customizable and data-centric solution that functions in real time, equipping users with critical insights at each interaction. Our dedicated consultants work hand-in-hand with clients right from the outset, identifying key needs and customizing the software to reflect the unique essence of their brands. After thorough training is provided for your team, we support the deployment of the platform across your dealerships in an efficient 90-day period, ensuring that your new customer experience management framework is strategically positioned for substantial and impactful customer engagement. This methodology not only streamlines operations but also cultivates more profound connections between businesses and their customers. By prioritizing these relationships, companies can expect enhanced loyalty and satisfaction from their clientele, ultimately driving long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tavisca

Date Founded

2008

Company Location

India

Company Website

www.tavisca.com/platforms/#customer-experience

Company Facts

Organization Name

Enprecis

Date Founded

2003

Company Location

United States

Company Website

enprecis.com/foresight/

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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