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What is Team Analytics?

Team Analytics serves as a powerful resource for evaluating workplace dynamics, specifically designed for small to medium-sized teams, and enables organizations to improve their environment through a data-driven approach. The intuitive feedback and reporting platform streamlines the tracking of changes in employee morale and records any departmental conflicts that may arise. Users can conveniently access the app, available on both Android and iOS, to share daily reflections on their workplace experiences. By assessing employee perspectives on various elements such as mood, productivity, relationships among colleagues, and management issues, businesses can foster a more harmonious office atmosphere. The tool also facilitates immediate observation of subtle changes in team interactions and any reported difficulties. Furthermore, the Team Analytics dashboard presents a wide range of raw data and insightful analytics, while features like report scheduling, email alerts, and instant notifications significantly boost its utility. In the long run, this groundbreaking tool equips organizations with the means to develop a workplace culture that is both positive and productive, ultimately benefiting employees and management alike. Thus, the implementation of Team Analytics can lead to improved retention rates and overall job satisfaction within the organization.

What is SMG?

Customer preferences change quickly, and businesses are continuously pushing for innovation. If you fail to remain in tune with your customers and adjust based on their feedback, maintaining your relevance can prove increasingly difficult. As a leading experience management (XM) firm, SMG enables you to enhance your insights regarding both customers and employees, driving changes that foster loyalty and improve business results. We utilize cutting-edge technology and expert services to collect, analyze, and share feedback and behavioral data, making it easier for you to implement customer intelligence across your organization. Our dedication to remaining at the cutting edge of industry trends motivates us to create effective, adaptable, and user-friendly solutions that cater to your dynamic market needs. Understanding that business insights require a personal touch, our highly skilled and passionate team at SMG is committed to providing that personalized experience. We strongly believe that employee engagement starts from within, and we value the contributions of our own staff to refine the support they offer you in reaching your objectives. By choosing SMG, you not only gain access to our services; you also engage with a team that is truly committed to your success and growth in a competitive landscape. Ultimately, our partnership goes beyond mere transactions, as we aspire to build lasting relationships that contribute to mutual success.

Media

Media

Integrations Supported

Olo

Integrations Supported

Olo

API Availability

Has API

API Availability

Has API

Pricing Information

$275 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Team Analytics

Date Founded

2017

Company Location

Malta

Company Website

www.team-analytics.com

Company Facts

Organization Name

Service Management Group

Date Founded

1991

Company Location

United States

Company Website

www.smg.com/why-smg

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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