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What is Teamworks IRO?

We offer clear and straightforward pricing options, which include a flat monthly fee, a per-case rate, or a hybrid of both. In addition, our Information at a Glance Dashboard, Customizable Task List, and Scheduler are included at no additional charge, allowing you to access all Case Information seamlessly from one platform without requiring supplementary software. Among the notable features of Teamworks IRO is its efficient method for collecting and managing data related to IRO, URA, Peer Review, Insurance Companies, and Attorneys. You can easily monitor due cases, outstanding tasks, necessary documents, pending payments, along with system-generated faxes and emails, all of which are simple to oversee. A Task List is created automatically for each new case, ensuring that you remain organized throughout the process. Moreover, users can generate case and financial reports quickly and easily; a Case Closing Report is also automatically created and sent to the appropriate state agency, offering a detailed summary of your activities. This system not only boosts efficiency but also guarantees that every aspect of your case management is accounted for, ultimately leading to better outcomes. With its user-friendly features, this platform is designed to significantly streamline your workflow and improve productivity across the board.

What is Aquarium Platform?

Aquarium's platform presents a comprehensive solution specifically designed for insurance companies seeking a quick, simple, and effective route to market. Known for delivering quick returns on investment, this platform can be seamlessly integrated into existing IT infrastructures with minimal disruption, and its cloud-based architecture allows for extensive scalability. It features a variety of integrated service components that encompass both technical and functional aspects, providing a complete, end-to-end service offering. A standout capability of the platform is its ability to create a unified view of the customer, capturing interactions across diverse channels such as web, SMS, email, phone, and traditional mail. The system ensures automated engagement across multiple processes, including inquiries, follow-ups, sales, mid-term adjustments, renewals, and claims management. In addition, customer satisfaction is measured through net promoter scores gathered via SMS or email, along with keyword and sentiment analysis to extract more profound insights into customer feedback. This holistic method not only boosts operational efficiency but also cultivates stronger relationships with customers, ultimately leading to enhanced loyalty and retention. By prioritizing these elements, insurance firms can adapt more effectively to market demands and improve their overall service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IRO Solutions

Date Founded

2012

Company Location

United States

Company Website

www.irosolutions.com

Company Facts

Organization Name

Aquarium Software

Date Founded

2006

Company Location

United Kingdom

Company Website

aqinsure.tech/our-platform/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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