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What is TechDispatch?

Facing persistent challenges, we decided to streamline processes for our clients, especially those small to mid-sized businesses that do not have the capacity to onboard large teams of developers for creating complex applications that are often abandoned. Instead, we introduced a modular framework that allows the integration of various application components like assembling a jigsaw puzzle, tailored to meet their unique business requirements. Clients have the flexibility to manage certain tasks on their own or engage with our specialists for extra assistance when needed. This framework includes features for managing and allocating work orders, supervising Field Service tasks, tracking assets and inventory, optimizing routing, and monitoring time, among other functionalities. Its design is fully responsive, enabling smooth adaptation to any mobile device, which guarantees both accessibility and user-friendliness. By prioritizing UI design, we have crafted an Enterprise-class application that combines an attractive aesthetic reminiscent of consumer apps with simplicity in navigation. This innovative strategy greatly boosts the productivity of mobile workers, allowing them to access data whether online or offline, thus streamlining their workflows. Ultimately, this solution equips businesses to function more efficiently, reducing their reliance on extensive development resources while promoting growth and adaptability in a competitive landscape. As a result, our clients can focus on their core operations with greater ease and effectiveness.

What is Pointman?

The Pointman team has launched a native application that is fully compatible with desktops, tablets, and smartphones, functioning on both iOS and Android operating systems. This groundbreaking tool serves as a 'dream come true' for teams consisting of both internal and external participants working together to elevate customer service. Management and back-office staff gain an advantage through a sophisticated dashboard that efficiently organizes information related to field staff and customers, thereby streamlining processes to achieve the best possible outcomes. At the same time, field personnel can utilize the mobile-friendly version to stay in touch, offer support, and retrieve customer information effortlessly. With highly customizable automated reporting features, business leaders are equipped to make strategic decisions that pinpoint opportunities for enhancement. Furthermore, this application creates a cohesive experience, ensuring that each team member’s needs are met comprehensively, reinforcing its role as an all-encompassing solution. Ultimately, it transforms the way teams collaborate and interact with customers, fostering a more efficient workflow.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$90 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kutir Mobility

Company Website

kutirmobility.com/products/techdispatch/

Company Facts

Organization Name

Pointman

Date Founded

2015

Company Location

United States

Company Website

pointman.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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