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What is TechSee?

A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences.

What is Cognex VisionPro?

Cognex VisionPro, renowned as the leading PC-based vision software, is now accessible for use. This versatile tool enables the configuration and implementation of vision applications without being limited by the type of camera or frame grabber utilized. VisionPro empowers users to execute a diverse range of tasks, such as inspecting and locating geometric shapes, aligning and measuring components, as well as offering tailored functions specifically designed for the electronics and semiconductor sectors. Its flexibility makes it an invaluable asset for various industries looking to enhance their vision capabilities.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
FortnaWES
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Predator DNC
Predator MDC
Predator PDM
Predator RCM
Predator Touch HMI
Predator Virtual CNC
Salesforce
Salesforce Service Cloud
ServiceNow
Zendesk

Integrations Supported

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
FortnaWES
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Predator DNC
Predator MDC
Predator PDM
Predator RCM
Predator Touch HMI
Predator Virtual CNC
Salesforce
Salesforce Service Cloud
ServiceNow
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TechSee

Company Location

Israel

Company Website

www.techsee.me/

Company Facts

Organization Name

Cognex Corporation

Date Founded

1981

Company Location

United States

Company Website

www.cognex.com/products/machine-vision/vision-software/visionpro-software

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Categories and Features

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

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