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What is TekIVR?

TekIVR, designed in accordance with RFC3261, functions as an Interactive Voice Response (IVR) system optimized for SIP on Windows platforms. It is compatible with various Microsoft Windows versions including Vista, 7, 8, 10, 11, as well as Windows Server 2008 to 2022. The interface of TekIVR is intuitive, allowing users to easily customize their IVR scenarios through a built-in editor. Users have the flexibility to utilize their own audio files within these IVR setups. Additionally, TekIVR features a Text-to-Speech (TTS) engine that can vocalize text inputs and employs speech recognition for user interaction. When setting up audio prompts, users can leverage Speech Synthesis Markup Language for enhanced control. The system is capable of integrating with SAPI, Google Cloud Speech API, Azure Cognitive Services, and supports MRCPv2 for both TTS and ASR functionalities. TekIVR is equipped to handle ITU G.711 A.Mu Law and G.722 codecs, along with UPnP for effective NAT traversal. Moreover, it can act as an intermediary between MRCP v2-based application servers and various TTS/ASR services linked to SAPI, Azure, and Google Speech, enabling seamless communication and functionality. This versatility makes TekIVR an ideal solution for businesses looking to implement sophisticated IVR systems.

What is Google Cloud Text-to-Speech?

Leverage an API that taps into Google's cutting-edge AI capabilities to convert text into fluid, natural-sounding speech. Built upon DeepMind’s profound expertise in speech synthesis, this API provides a wide array of voices that emulate human speech patterns with remarkable accuracy. You can select from a diverse library of over 220 voices across more than 40 languages and their various dialects, including Mandarin, Hindi, Spanish, Arabic, and Russian. Choose a voice that best fits your target audience and application needs, ensuring optimal engagement. Furthermore, you can develop a unique voice that reflects your brand across all customer interactions, moving away from a generic voice that may be utilized by numerous businesses. By training a custom voice model using your audio samples, you create a more distinctive and authentic audio representation for your organization. This adaptability allows you to define and choose the voice profile that aligns perfectly with your brand while seamlessly adjusting to any changing voice requirements without the need for re-recording additional phrases. Such functionality guarantees that your brand's audio identity remains consistent and resonates powerfully with your audience, reinforcing recognition and loyalty over time. Ultimately, this results in a more engaging user experience that strengthens the connection between your brand and its customers.

Media

Media

Integrations Supported

Chirp 3
Converse Smartly
Google Cloud Platform
Quickwork
TAS Insight Engine
TiMi
Vertex AI
VidToon
Wordspilot
voximplant

Integrations Supported

Chirp 3
Converse Smartly
Google Cloud Platform
Quickwork
TAS Insight Engine
TiMi
Vertex AI
VidToon
Wordspilot
voximplant

API Availability

Has API

API Availability

Has API

Pricing Information

$548
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KaplanSoft

Date Founded

2011

Company Location

Turkey

Company Website

www.kaplansoft.com/tekivr/

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/text-to-speech

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

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