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What is TekIVR?

TekIVR, designed in accordance with RFC3261, functions as an Interactive Voice Response (IVR) system optimized for SIP on Windows platforms. It is compatible with various Microsoft Windows versions including Vista, 7, 8, 10, 11, as well as Windows Server 2008 to 2022. The interface of TekIVR is intuitive, allowing users to easily customize their IVR scenarios through a built-in editor. Users have the flexibility to utilize their own audio files within these IVR setups. Additionally, TekIVR features a Text-to-Speech (TTS) engine that can vocalize text inputs and employs speech recognition for user interaction. When setting up audio prompts, users can leverage Speech Synthesis Markup Language for enhanced control. The system is capable of integrating with SAPI, Google Cloud Speech API, Azure Cognitive Services, and supports MRCPv2 for both TTS and ASR functionalities. TekIVR is equipped to handle ITU G.711 A.Mu Law and G.722 codecs, along with UPnP for effective NAT traversal. Moreover, it can act as an intermediary between MRCP v2-based application servers and various TTS/ASR services linked to SAPI, Azure, and Google Speech, enabling seamless communication and functionality. This versatility makes TekIVR an ideal solution for businesses looking to implement sophisticated IVR systems.

What is Mutu Salon Call Manager?

By incorporating the Salon Call Manager, you can ensure that no client call goes unnoticed, which can lead to a significant boost in your salon's revenue and attract a steady stream of new clients. This innovative system engages callers by sending them an SMS notification that you'll return their call soon, while simultaneously alerting your receptionist about any missed calls, encouraging timely follow-up to secure appointments. Additionally, the Salon Call Manager enhances your phone system, turning it into a powerful sales tool through its effective promotional messages and on-hold marketing features. With high-quality recorded marketing, you not only enhance your brand's reputation but also reduce caller dissatisfaction, creating a more pleasant and informative waiting experience. In the end, this solution transforms each call into a valuable opportunity for both business growth and improved customer satisfaction, ensuring that you never miss a chance to connect with potential clients. By embracing this technology, your salon can cultivate lasting relationships with clients and maintain a competitive edge in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$548
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KaplanSoft

Date Founded

2011

Company Location

Turkey

Company Website

www.kaplansoft.com/tekivr/

Company Facts

Organization Name

Mutu UK

Date Founded

2006

Company Location

United Kingdom

Company Website

www.mutuuk.com/salon-call-manager/

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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