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What is Telecoms Expense Management & Reporting?

The Costmediia Telecoms Expense Management Solution presents a robust web-based platform that enables clients to effectively manage their telecommunications assets and billing operations. With a centralized inventory management system, it accommodates a wide range of services and equipment. This solution is crafted to function with various carriers and products, including mobile phones, fixed lines, data services, laptops, and PDAs. Moreover, CMS features a sophisticated database that encompasses corporate reporting structures, user directories, and managerial information, which supports extensive reporting capabilities. Monthly management reports are invaluable for identifying spending trends, producing exception reports, and integrating seamlessly with general ledger systems. Additionally, CMS efficiently allocates billing charges to different cost centers while interfacing with customer accounting systems to promote streamlined financial oversight. The system also automates the monthly compilation and distribution of tailored reports via email to business unit managers, cost center supervisors, and users of phone services, thereby improving transparency and accountability in telecommunications spending. This comprehensive strategy not only enhances financial management but also empowers organizations to gain a clearer insight into and control over their telecom-related expenses. Ultimately, such informed oversight can lead to more strategic decision-making and cost-saving opportunities within the organization.

What is MATRIXX Digital Commerce?

Cutting-edge solutions for packaging, marketing, and distributing digital services are crucial across mobile platforms and various channels at every phase of the customer buying journey. These innovations facilitate immediate charging, oversight, and management for both circuit-switched and IP-based services, providing a consolidated perspective of customer transactions. They allow for swift service creation, encourage real-time customer interactions, support flexible product launches, and enable immediate monetization. MATRIXX Digital Commerce presents the advanced digital tools needed to satisfy customer expectations efficiently. Distinct from other offerings, MATRIXX is specifically crafted to blend the durability and efficiency of network functions with the adaptability found in IT applications. By eliminating the divide between network and IT, it positions your enterprise for rapid growth. Its click-not-code approach allows business users to independently handle logic, as RESTful APIs provide seamless integration throughout all organizational processes. This methodology not only boosts efficiency but also cultivates innovation within the framework of your digital services. Moreover, MATRIXX's design ensures that businesses can quickly adapt to changing market needs and customer preferences.

Media

Media

Integrations Supported

BillingPlatform
Gotransverse

Integrations Supported

BillingPlatform
Gotransverse

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Costmedia

Company Location

United States

Company Website

www.costmedia.com/products.html

Company Facts

Organization Name

MATRIXX Software

Date Founded

2008

Company Location

United States

Company Website

www.matrixx.com/digital-commerce/

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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