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What is Telecoms Expense Management & Reporting?

The Costmediia Telecoms Expense Management Solution presents a robust web-based platform that enables clients to effectively manage their telecommunications assets and billing operations. With a centralized inventory management system, it accommodates a wide range of services and equipment. This solution is crafted to function with various carriers and products, including mobile phones, fixed lines, data services, laptops, and PDAs. Moreover, CMS features a sophisticated database that encompasses corporate reporting structures, user directories, and managerial information, which supports extensive reporting capabilities. Monthly management reports are invaluable for identifying spending trends, producing exception reports, and integrating seamlessly with general ledger systems. Additionally, CMS efficiently allocates billing charges to different cost centers while interfacing with customer accounting systems to promote streamlined financial oversight. The system also automates the monthly compilation and distribution of tailored reports via email to business unit managers, cost center supervisors, and users of phone services, thereby improving transparency and accountability in telecommunications spending. This comprehensive strategy not only enhances financial management but also empowers organizations to gain a clearer insight into and control over their telecom-related expenses. Ultimately, such informed oversight can lead to more strategic decision-making and cost-saving opportunities within the organization.

What is Norstar Cloud?

A cloud communications system equips businesses to secure their future by adapting to the continuously changing technological environment. As organizations strive to take advantage of the latest advancements available, they also need to prepare for rapid innovations on the horizon. This flexible strategy enables companies to effectively address evolving service requirements, technological progress, and changing customer expectations. Cloud communication services offer state-of-the-art audio and video features that compete with those of the industry's largest players. By adopting a hosted solution, organizations can utilize contemporary applications like virtual audio assistants and Unified Communications, in addition to a variety of integrated services encompassing voice, chat, and data technologies. Embracing cloud communications allows businesses to improve customer service, increase employee efficiency, and foster stronger relationships with their clientele. Interestingly, 67% of organizations utilizing these solutions have noted enhancements in the efficiency of mobile workers and faster problem resolution, highlighting the real advantages of this technology. Furthermore, as companies integrate these communication tools, they enhance their overall operational capabilities, driving long-term growth and adaptability in an ever-evolving market. Ultimately, investing in cloud communications not only meets present demands but also strategically positions businesses for enduring success in a swiftly transforming landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Costmedia

Company Location

United States

Company Website

www.costmedia.com/products.html

Company Facts

Organization Name

Norstar Networks

Company Location

United States

Company Website

www.norstar.net/norstar-cloud

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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