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What is Terra?

A comprehensive risk management solution tailored for property and casualty insurance, TerraClaim is an all-in-one system for benchmarking and managing claims that enhances the efficiency of claims-related tasks, ultimately easing the workload for adjusters. It offers two distinct tools designed to optimize claims operations; while each tool is effective independently, their combined use amplifies their benefits. This cutting-edge solution leverages cross-industry data analytics alongside claims benchmarking to enable users to assess their claims performance against that of their industry counterparts. By doing so, it empowers organizations to establish more effective objectives, manage their risk reserves adeptly, and enhance claim results. As one of the leading software options for property and casualty claims management, TerraClaim not only streamlines internal workflows but also boosts overall productivity, ensures desired outcomes, and actively works to mitigate fraud risks. The integration of these features provides a robust platform that supports continuous improvement in the claims management process.

What is Claims Signal?

Claims Signalâ„¢ is an innovative quality assurance solution for claims, created by Aon and Athenium Analytics, aimed at assisting insurers in identifying high-risk claims at an earlier phase. By enhancing the overall experience for policyholders, this platform has the potential to significantly improve claims indemnity and expenses, with estimates ranging from 4% to 6%. In the current dynamic landscape of insurance, claims teams are under increasing pressure to boost customer satisfaction, optimize workflows, and reduce financial losses. While regular quality audits can successfully uncover the underlying issues and divergences from best practices, the insights gleaned from these evaluations might not be available for weeks or months after a claim has been finalized. Envision having the capability to monitor open claims in real-time and address quality issues proactively before they adversely affect outcomes. The Claims Signal platform employs cutting-edge artificial intelligence to analyze open claims, pinpoint emerging challenges, and generate instant alerts, enabling frontline managers to act swiftly before a claim is resolved. By incorporating predictive analytics along with timely notifications, insurers can potentially decrease claims leakage by as much as 4%, thereby revolutionizing the claims management landscape. This forward-thinking methodology not only boosts operational productivity but also cultivates a mindset of ongoing enhancement among claims teams, ultimately leading to a more responsive and effective claims handling process. As a result, insurers can better align their strategies with customer needs and market demands.

Media

Media

Integrations Supported

Bottomline Digital Banking
Coast
ImageRight
Ledger Nano X
Salesforce

Integrations Supported

Bottomline Digital Banking
Coast
ImageRight
Ledger Nano X
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Terra

Company Location

United States

Company Website

terra.insure/

Company Facts

Organization Name

Athenium Analytics

Company Location

United States

Company Website

www.athenium.com/products/claims-signal/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
Disaster Recovery
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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