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What is Text-Em-All?

When it comes to delivering timely information, we prioritize keeping individuals well-informed. Our service specializes in delivering rapid, tailored mass text messages and phone calls, accommodating groups as small as five and as large as 500,000 recipients. Like many, we have a strong disdain for unwanted spam calls and messages from marketers, political campaigns, and scam artists, which is why we strictly deny them access to our platform. Text-Em-All is designed to be an intuitive solution dedicated solely to the dissemination of messages that recipients truly want to receive. Since our establishment in 2005, we have enabled numerous organizations to send out over 2 billion texts and voice messages, notifying their communities about vital updates such as school closures, job openings, church services, waste collection schedules, and emergency alerts. We pride ourselves on facilitating effective and responsible communication for organizations of all types, ensuring that their messages reach the intended audience seamlessly. By focusing on genuine engagement, we contribute to a more informed society.

What is Relay?

Elevate the way you interact with customers through the innovative CX Channel that is meticulously crafted to enhance engagement, education, and lifetime value across various sectors. With Relay's Customer Feedâ„¢, customer participation is transformed by offering a cutting-edge platform that promotes learning and actionable insights, guaranteeing exceptional lifetime value. This exclusive channel adeptly combines the benefits of text messaging, email, and applications, creating a unique method for customer engagement, education, and outstanding service delivery. Whether you need to inform patients about sensitive prescription details or onboard new clients in the banking sector, we provide customized solutions tailored to meet those specific requirements. By delivering timely and personalized support, we enable your customers to navigate challenges effectively. However, a significant hurdle persists: how can we stimulate customer interaction with company content in the face of low engagement? To tackle this, we emphasize the importance of equipping each customer with their own private, secure, and compliant engagement tool known as the Relay Feed, which lays the groundwork for better customer satisfaction and loyalty. Moreover, nurturing a proactive strategy for customer interaction is essential for achieving sustainable success in any field. Ultimately, our goal is to create lasting relationships that benefit both the customer and the business.

Media

Media

Integrations Supported

Avionté Staffing Software
Bullhorn
Church Community Builder
Church Office Online
Desktop.com
Eloqua
Greenhouse
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket

Integrations Supported

Avionté Staffing Software
Bullhorn
Church Community Builder
Church Office Online
Desktop.com
Eloqua
Greenhouse
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket

API Availability

Has API

API Availability

Has API

Pricing Information

5¢-9¢ per credit
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Text-Em-All

Date Founded

2005

Company Location

United States

Company Website

www.text-em-all.com

Company Facts

Organization Name

Relay Network

Date Founded

2010

Company Location

United States

Company Website

www.relaynetwork.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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