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What is The Customer Factor?

Always monitor your clients closely! Our platform will automatically alert you when it's time for their next appointment. You can select from various calendar layouts that include color coding, job summaries, and features for printing or exporting data. With extensive customization options available, you can create invoices that align with your brand and easily share them via email or print them out. Moreover, we provide smooth integration with two distinct credit card processors, enabling payments to be processed either by you or your clients directly. In addition, a diverse array of reports is available for your use, offering valuable insights into sales, profitability, sales taxes, expenses, employee hours and wages, along with income projections to aid in your business strategies. This all-encompassing system guarantees that you possess all the necessary tools to manage your operations both efficiently and effectively, ensuring your business thrives in a competitive landscape. Furthermore, our user-friendly interface makes navigation a breeze, allowing you to focus more on your clients and less on administrative tasks.

What is Routezilla?

We help home service providers avoid losing potential leads caused by poor scheduling methods. By automatically considering both your team's locations and your clients' addresses before showing available time slots, you can effectively transform leads into confirmed bookings. Customers can easily arrange their sales or service appointments without having to wait for phone calls, emails, or text confirmations. With Routezilla, you can strategically plan back-to-back appointments, as it significantly minimizes travel distances between clients. Enhance your workflow and boost efficiency by accelerating lead conversions, integrating all your systems, and cutting down on administrative workload. To begin, simply input your services, operational hours, and service areas into Routezilla. Clients will enter their addresses to receive updates on when your team will be in the vicinity, allowing them to schedule appointments according to your team's availability, accompanied by automated reminders. Say goodbye to the hassle of endless communication when scheduling appointments! By simplifying this process, you'll not only improve efficiency but also gain more time to devote to your primary business endeavors, ultimately benefiting your overall operations.

Media

Media

Integrations Supported

Wufoo

Integrations Supported

Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The Customer Factor

Date Founded

2004

Company Location

United States

Company Website

www.thecustomerfactor.com

Company Facts

Organization Name

Routezilla

Date Founded

2012

Company Location

United States

Company Website

www.routezilla.com

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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