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What is The Enabled Customer Community?

Businesses are struggling to harness the collective insights of their customers to increase profitability, shape strategic decisions, and influence behaviors due to a lack of effective means for consistently gauging consumer sentiments. Traditional methods such as focus groups, surveys, and blogs provide only limited and momentary views of customer opinions, failing to capture the full spectrum of consumer feedback. In light of competitive pressures and evolving market dynamics, companies are keen to rapidly create online communities that not only serve current objectives but also anticipate future requirements. IT leaders are charged with delivering a robust and sustainable framework that meets organizational standards, adjusts to growing demands, and seamlessly integrates with other enterprise systems. Consequently, there is a rising trend among organizations to explore cutting-edge solutions that not only enhance customer interaction but also foster sustainable growth and adaptability. Ultimately, the goal is to create a dynamic environment where ongoing customer feedback can be effectively utilized to drive innovation and success.

What is ClearVale?

Clearvale is a business-oriented social networking platform that prioritizes transparency and accountability to boost authentic productivity. Organizations utilize Clearvale's comprehensive features to create connections among employees, clients, and business partners, promoting knowledge exchange, relationship development, and collaborative brainstorming, all focused on improving operational effectiveness within digital communities. The platform stands out for its high level of customization, empowering businesses to harness their full potential by enabling users to track workflows, pinpoint knowledge hubs, and assess engagement levels. Acknowledging that effective social engagement involves more than just platform adoption, Clearvale's Social Enterprise Transformation (SET) program provides vital best practices, extensive training, and professional advice to assist businesses in smoothly shifting to a social enterprise framework with Clearvale. This strategic approach ultimately leads to enhanced business performance and cultivates a more involved and motivated workforce, reinforcing the idea that social tools can significantly impact organizational success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sparta Social Networks

Date Founded

1999

Company Location

United States

Company Website

www.spartasocialnetworks.com

Company Facts

Organization Name

BroadVision

Date Founded

1993

Company Location

United States

Company Website

broadvision.com/clearvale/clearvale-overview/

Categories and Features

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

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