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Ratings and Reviews 0 Ratings
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What is The Link App?
Enhance your interactions with clients by implementing a tailored version of our premium onboarding and communication tools specifically designed for the legal sector. Your law firm will be equipped with all the necessary resources to provide outstanding service that sets you apart from your competitors. As technology continues to advance and the effects of the pandemic reshape the landscape, client expectations have dramatically changed; they now demand greater convenience, faster responses, and confidence through effective communication. The Link App consolidates all the elements needed to provide professional services effortlessly in today’s digital environment. Since 2014, we have led this evolution, understanding the complexities involved in juggling multiple cases while keeping clients consistently updated and ensuring timely information exchanges. Rushed processes can undermine the personalized service you strive to offer, ultimately affecting the quality of your practice. Such challenges not only frustrate clients but can also leave professionals feeling overwhelmed, leading to inefficiencies, wasted time, and lost opportunities for revenue. By proactively tackling these concerns, we aspire to improve your overall service delivery and increase client satisfaction, fostering long-lasting relationships that benefit both your firm and its clientele.
What is Peppermint CX365?
Peppermint CX365, built on the Microsoft Dynamics Industry Application Platform, presents a wide range of legal service applications tailored to meet the demands of top-tier legal firms. It enhances visibility and control, facilitating more efficient task allocation and management. By establishing streamlined processes, it boosts productivity and accelerates legal workflows. Furthermore, the platform is crafted to elevate client experiences, distinguishing firms in a highly competitive market. Through a powerful CRM system, it assists in recognizing, managing, and optimizing growth prospects for legal practices. Specifically designed for the legal sector, it includes mobile capabilities that encourage user engagement and foster a customer-oriented culture within the organization. This platform allows for seamless management of client relationships, bids, tenders, and marketing strategies. Additionally, it offers comprehensive transaction and legal accounts features, ensuring effective financial account management. Users gain access to detailed, customizable real-time reports and dashboards that deliver valuable insights into time and cost metrics, enabling firms to make well-informed strategic decisions for ongoing enhancement. With these advanced tools, legal organizations can significantly improve their operational efficiency while also securing a competitive advantage in the industry. Ultimately, the implementation of Peppermint CX365 can lead to transformative changes that align legal practices with modern client expectations and industry standards.
Integrations Supported
BigHand Dictation and Speech Recognition
ClickDimensions
GBG Identity Verification
InfoTrack
Introhive
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
SignIT
Template Studio
Integrations Supported
BigHand Dictation and Speech Recognition
ClickDimensions
GBG Identity Verification
InfoTrack
Introhive
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
SignIT
Template Studio
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
The Link App
Company Location
United Kingdom
Company Website
thelinkapp.co.uk
Company Facts
Organization Name
Peppermint Technology
Date Founded
2010
Company Location
United Kingdom
Company Website
www.pepperminttechnology.co.uk/solutions/peppermint-cx365/
Categories and Features
Law Practice Management
Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting
Categories and Features
Enterprise Legal Management (ELM)
Contract Lifecycle Management
Document Management
Legal Automation
Legal Spend Management
Legal e-Billing
Matter Management
Reporting / Analytics
eDiscovery
Law Practice Management
Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control