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features
design
support

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What is The SaaSy People?

Let us manage your customer support requirements with expertise. Our dedicated teams in the UK operate around the clock and are skilled at aligning with your brand's unique voice, which guarantees your customers' satisfaction! We can implement our services in as little as a week while meticulously documenting knowledge during the onboarding process. You have the ability to adjust our services to suit your changing needs. As your business progresses, we adapt and grow with you, effortlessly integrating with your current tools. Our outreach spans all communication channels, including social media, allowing us to interact with your customers wherever they may be. We consistently evaluate customer interactions to improve our offerings, ensuring complete satisfaction. An exceptional customer service experience not only builds loyalty but also enhances your brand's reputation in the market. Our award-winning support team in the UK is committed to reflecting your brand's ethos, ensuring that each customer touchpoint leaves a favorable impression. Partnering with us will enable you to stay competitive and meet the demands of today's consumers effectively. Furthermore, by joining our community of customer success experts, you will receive valuable insights and updates directly to your inbox each month, keeping you ahead of industry trends. Staying updated on the latest developments can empower you to innovate and refine your customer service approach for optimal results.

What is My Receptionist?

With My Receptionist, you unlock a wide array of features that enable a smooth blend with your existing business systems and workflows. Our mission is to provide you with precisely what you need, avoiding the pitfalls of offering too little or too much. In summary, we supply all the vital components your business requires in a clear and efficient manner. You start by connecting with us; we then take care of your incoming calls; and you can be confident that both your customers and calls are in capable hands. Established in 2001, our online scheduling platform has become a benchmark in the industry, catering to a varied clientele that ranges from small businesses to Fortune 500 companies. By utilizing our online scheduling service, you will benefit from exclusive discounts on essential tools that facilitate the seamless integration of your receptionist service with your appointment booking system. It’s important to keep in mind that missed appointments can result in significant financial setbacks, and in the hustle and bustle of modern life, it’s all too common for people to forget their scheduled engagements. To address this issue, My Receptionist provides a proactive approach by reaching out to your clients with reminders for their upcoming appointments, which helps minimize no-shows and improves your operational efficiency. This supplementary service not only saves you valuable time but also plays a crucial role in fostering the growth and success of your business while enhancing customer satisfaction. Ultimately, with My Receptionist, you not only streamline your operations but also develop a stronger relationship with your clients.

Media

Media

Integrations Supported

Archbee
Freshdesk
Google Workspace
Groove
Help Scout
Intercom
Jira
Magento
Salesforce
Shopify
Slack
Vonage Business
WooCommerce
Zendesk
monday.com

Integrations Supported

Archbee
Freshdesk
Google Workspace
Groove
Help Scout
Intercom
Jira
Magento
Salesforce
Shopify
Slack
Vonage Business
WooCommerce
Zendesk
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$136.10 per month
Free Trial Offered?
Free Version

Pricing Information

$100 per billing period
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The SaaSy People

Company Location

United Kingdom

Company Website

thesaasypeople.com

Company Facts

Organization Name

My Receptionist

Date Founded

2001

Company Location

United States

Company Website

myreceptionist.com/features/

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

Verbatim Reviews & Ratings

Verbatim

Verbatim Telephone Answering Service