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What is The Service Manager?

Developed by Shining Brow Software, The Service Manager stands out as a state-of-the-art platform that provides organizations of any scale with exceptional control over their field service operations and job costing capabilities. Specifically designed for businesses engaged in the installation, support, servicing, and upkeep of assets, The Service Manager equips users with the tools to efficiently manage customer information, monitor service histories, coordinate and allocate tasks, track expenses, manage service contracts, create estimates, issue invoices, and undertake various other essential functions. Its primary features include preventative maintenance, contract management, service order tracking, quote generation, visual dispatching, and streamlined resource scheduling, offering a holistic approach to service management. This software not only boosts operational effectiveness but also enables teams to provide outstanding customer service, making it an invaluable asset for businesses aiming to improve their service delivery. Additionally, it helps in fostering stronger relationships with clients by ensuring that their needs are met in a timely and organized manner.

What is Servgrow?

Servgrow is a user-friendly platform tailored for home service enterprises, aimed at optimizing their scheduling, dispatching, customer management, estimating, invoicing, and payment functionalities, among several other features. This all-encompassing field service management software enhances overall efficiency, guarantees an outstanding customer experience, elevates your online reputation, and significantly strengthens your digital presence. You can conveniently oversee all aspects of your customer interactions from a single, easily accessible platform on any device. Servgrow streamlines the process by automatically converting job details into polished invoices and providing quick payment options for added convenience. Furthermore, it enables the swift creation of customizable estimates that can be tracked and automates follow-up communications, ensuring that no potential business opportunity slips through the cracks. The software directs your team to the appropriate job sites while allowing for seamless adjustments as needed. By sending up to three reminders, it effectively reduces no-show rates and keeps all parties well-informed. Additionally, with its integrated payment solutions, Servgrow simplifies the handling of customer transactions, enhances customer retention through the development of robust relationships, and ultimately paves the way for sustained business growth. This innovative platform is essential for any home service business looking to thrive in a competitive market.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$795.00/one-time
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shining Brow Software

Date Founded

2003

Company Location

United States

Company Website

www.shiningbrowsoftware.com

Company Facts

Organization Name

Servgrow

Company Location

United States

Company Website

www.servgrow.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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