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What is The Smart Director?

“The Smart Director” has been thoughtfully designed with a strong focus on exceptional customer service. We recognize the importance of addressing our clients' needs effectively. Our services are equipped with integrated tools that let clients submit service requests online, eliminating the necessity for phone calls. With a simple click, help is readily accessible. When using the Live Request feature, we provide an estimated callback time so you know when to expect our response. Just like you, we operate 24/7 to ensure that your needs are met promptly. You can send a service request at any hour, and we’ll get back to you as quickly as we can. Requests received after hours, on weekends, or during holidays will be recorded and addressed on the next business day. Moreover, our CCCMail tool enhances communication by allowing us to send messages accessible through all our products. This includes important notifications regarding holiday hours and essential weather alerts that could affect our area. Keeping you informed is a priority, and we are dedicated to providing you with all the information you need, whenever you need it. Your trust in us is greatly appreciated, and we are committed to fostering transparent communication at all times. We want to ensure that your experience with us is seamless and satisfactory.

What is Intera Integrated Cemetery Enterprise System?

Effective management of information is crucial for the functioning of the cemetery sector. To enhance both productivity and efficiency, it is important to deliver relevant information to the right people or applications at the appropriate time and place, which is exactly what ICES achieves. Our Integrated Cemetery Enterprise System features a robust set of intelligent tools developed with a data-driven focus, reflecting the most recent advancements in software technology. The Intera integrated system utilizes a centralized database to seamlessly share information among its various elements. A standout feature is our award-winning Information Kiosk, which acts as a self-service terminal for the public, providing a combination of text, graphics, audio, and video materials. Through an interactive touch screen, visitors can conveniently access information about cemetery offerings, find burial locations, and create guiding maps. Furthermore, families can utilize the cemetery kiosk to search for their loved ones, print detailed CAD-based vector maps for accurate positioning, email directions, or use QR Codes on their smartphones for easy navigation. This integration of technology not only improves the visitor experience but also optimizes the process of information retrieval within the cemetery, ensuring that families have everything they need at their fingertips. Overall, the system represents a significant advancement in how cemeteries manage and disseminate their information.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Continental Computers

Date Founded

1985

Company Location

United States

Company Website

continentalcomputers.com/smart-director/

Company Facts

Organization Name

Intera

Company Location

United States

Company Website

www.intera.us

Categories and Features

Funeral Home

Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing

Categories and Features

Funeral Home

Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing

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