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What is TheyDo Journey AI?

CX and design teams work together to map out customer journeys, merging insights and data for a deeper comprehension of the customer experience. TheyDo plays a crucial role in aligning business strategy, planning, and execution around these defined journeys. Through the innovative use of Journey AI, organizations can convert research insights into exceptional customer experiences. Establishing a clear journey hierarchy and a uniform taxonomy is vital for achieving agreement among team members. By identifying business objectives, companies can illustrate how tackling major opportunities within these journeys can lead to significant outcomes. Many organizations face the challenge of managing multiple journeys that collectively influence customer experience, and Journey AI effectively categorizes and organizes them. Integrating these journeys into the heart of operations allows businesses to uphold a consistent strategy. In an environment where every detail matters, having clarity is paramount. TheyDo is key in pinpointing critical customer needs, empowering teams to track their progress and collaboratively improve essential metrics such as NPS and CSAT. By implementing SSO, you can connect your entire organization, ensuring that all departments interact seamlessly with the customer journey framework. As you discover previously overlooked opportunities, we offer three simple plans to bolster your efforts. This organized approach not only enhances operational efficiency but also nurtures a culture of shared understanding and teamwork throughout the organization. Embracing this methodology can lead to innovative solutions that meet customer expectations and drive business success.

What is Convizit?

An extensive source of opportunity exists within the detailed analytics of user interactions on websites, and Convizit makes accessing this information incredibly easy. This innovative platform delivers a thorough, contextually rich, and well-organized flow of user activity data without the typical complexities involved. Once you incorporate the Convizit snippet into your website, you can eliminate concerns about configurations, pixels, or manual event tracking, no matter how often your site undergoes changes. Convizit adeptly understands the context of every user engagement, consistently producing a data stream that is pre-named, tagged, and structured for your ease of use. This valuable data can be received directly into your data warehouse or accessed via an API, greatly enhancing your efforts in data science, business intelligence, and personalized experiences. In order to improve your website's performance, it is crucial to gather comprehensive user behavior insights, yet acquiring even a fraction of this data can be a daunting task in today’s environment. By utilizing the features that Convizit offers, you can tap into insights that were once difficult to achieve, empowering your decision-making process. This powerful tool transforms the way you approach data, simplifying tasks and expanding your analytical capabilities.

Media

Media

Integrations Supported

Google Cloud BigQuery
Snowflake
Amazon Redshift
Amazon S3
IBM Db2
Jira
MySQL
Oracle Database
PostgreSQL
Qualtrics XM for Customer Experience
SQL Server

Integrations Supported

Google Cloud BigQuery
Snowflake
Amazon Redshift
Amazon S3
IBM Db2
Jira
MySQL
Oracle Database
PostgreSQL
Qualtrics XM for Customer Experience
SQL Server

API Availability

Has API

API Availability

Has API

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TheyDo

Company Location

Netherlands

Company Website

www.theydo.com

Company Facts

Organization Name

Convizit

Date Founded

2019

Company Website

convizit.com/product/

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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