Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is TheyDo Journey AI?
CX and design teams work together to map out customer journeys, merging insights and data for a deeper comprehension of the customer experience. TheyDo plays a crucial role in aligning business strategy, planning, and execution around these defined journeys. Through the innovative use of Journey AI, organizations can convert research insights into exceptional customer experiences. Establishing a clear journey hierarchy and a uniform taxonomy is vital for achieving agreement among team members. By identifying business objectives, companies can illustrate how tackling major opportunities within these journeys can lead to significant outcomes. Many organizations face the challenge of managing multiple journeys that collectively influence customer experience, and Journey AI effectively categorizes and organizes them. Integrating these journeys into the heart of operations allows businesses to uphold a consistent strategy. In an environment where every detail matters, having clarity is paramount. TheyDo is key in pinpointing critical customer needs, empowering teams to track their progress and collaboratively improve essential metrics such as NPS and CSAT. By implementing SSO, you can connect your entire organization, ensuring that all departments interact seamlessly with the customer journey framework. As you discover previously overlooked opportunities, we offer three simple plans to bolster your efforts. This organized approach not only enhances operational efficiency but also nurtures a culture of shared understanding and teamwork throughout the organization. Embracing this methodology can lead to innovative solutions that meet customer expectations and drive business success.
What is Reveall?
Reveall empowers product teams to take a customer-centric approach by simplifying the planning and prioritization of products with assurance. With Reveall, teams can easily collaborate on customer insights, visualize customer journeys, and prioritize product opportunities, all from a single platform.
To gain a comprehensive understanding of customer needs and make informed product choices, you can:
- Centralize all customer information by importing and storing all research and feedback into one reliable source.
- Use custom tags and sentiment analysis to emphasize critical insights.
- Organize findings into coherent Insights, allowing you to group similar data and formulate actionable conclusions through tailored insight reports.
- Develop customer journey maps to provide context to your customer insights and assess user experience visually.
- Strategically plan and prioritize your upcoming initiatives by leveraging customer insights to determine what features to develop, seamlessly integrated with your project management tools.
This structured approach not only enhances decision-making but also fosters a deeper connection with your customer base.
Integrations Supported
Jira
Airtable
Confluence
Google Cloud BigQuery
Google Docs
Google Drive
Hotjar
HubSpot CRM
HubSpot Customer Platform
Intercom
Integrations Supported
Jira
Airtable
Confluence
Google Cloud BigQuery
Google Docs
Google Drive
Hotjar
HubSpot CRM
HubSpot Customer Platform
Intercom
API Availability
Has API
API Availability
Has API
Pricing Information
$65 per month
Free Trial Offered?
Free Version
Pricing Information
€19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TheyDo
Company Location
Netherlands
Company Website
www.theydo.com
Company Facts
Organization Name
Reveall
Date Founded
2021
Company Location
Netherlands
Company Website
www.reveall.co
Categories and Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Categories and Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research