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What is Thomson Reuters Legal Tracker?

Legal Tracker, previously known as Serengeti Tracker, addresses the intricate requirements of corporate legal teams, offering an unparalleled AI-driven solution for e-billing, matter management, and analytics, which is utilized by over 1,600 legal departments in both Fortune 500 companies and startups. This comprehensive platform is relied upon by every firm in the AmLaw 200 and Global 100 ranks, as well as by more than 66,000 law firms and vendors, boasting a user base of 455,000 across 220 nations, illustrating its widespread adoption and trust in the legal industry. The extensive reach and capabilities of Legal Tracker make it an essential tool for legal professionals aiming to enhance their operational efficiency and decision-making processes.

What is Caseflood.ai?

Caseflood.ai functions as a sophisticated AI-powered receptionist and legal intake specialist, designed to streamline law firm operations by managing client interactions, scheduling appointments, and assessing cases efficiently. A key component of this platform is Luna, a virtual assistant that utilizes humanlike TrueVoice technology to expertly handle new client intakes, route calls appropriately, and arrange consultations with a remarkable 94% success rate, while also supporting over 20 languages. Furthermore, Bob, the case analyst, plays a crucial role in summarizing client concerns, prioritizing cases, and delivering clear information to clients, thereby enhancing communication. Meanwhile, Jess, the client manager, is dedicated to converting leads into clients through personalized follow-ups, sending reminders for meetings and tasks, ensuring continued client involvement, and coordinating appointments according to the firm's schedule. The platform is designed to integrate seamlessly with the existing tools utilized by law firms, such as case management software and CRMs, promoting a more efficient workflow. By adopting Caseflood.ai, law firms can not only elevate their client service but also boost their overall operational effectiveness, leading to a more productive and client-focused practice. In essence, this innovative solution underscores the transformative potential of AI in the legal field.

Media

Media

Integrations Supported

Clio
Filevine
HubSpot CRM
Lawmatics
MyCase
Policy Manager
PracticePanther Law Practice Software
Salesforce

Integrations Supported

Clio
Filevine
HubSpot CRM
Lawmatics
MyCase
Policy Manager
PracticePanther Law Practice Software
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$650 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thomson Reuters

Company Location

United States

Company Website

legal.thomsonreuters.com/en/products/legal-tracker

Company Facts

Organization Name

Caseflood.ai

Company Location

United States

Company Website

caseflood.ai/

Categories and Features

Enterprise Legal Management (ELM)

Contract Lifecycle Management
Document Management
Legal Automation
Legal Spend Management
Legal e-Billing
Matter Management
Reporting / Analytics
eDiscovery

Legal Spend Management

Analytics / Reporting
Budgeting & Forecasting
Financial Controls
Insurance Claims Defense
Invoice Review
Legal e-Billing
Matter Management
Outside Counsel Management
Relationship Management
Strategic Planning
Vendor Management

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