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What is TicketTrack?

The process of issuing and monitoring parking tickets has become incredibly simple and convenient, transforming the way citations are generated electronically. This innovation, often seen as “transformative,” allows TicketTrack™ to integrate effortlessly with our other services, boosting overall productivity. By expanding your operational reach, you can ensure that data gathered on-site is readily available for batch processing, which is crucial since time is vital in any municipal task. We have made substantial strides in enhancing efficiency, allowing municipalities to optimize their operations significantly. Moreover, by embracing automation and digital issuance, you can effectively reduce costs associated with citation generation. If you’ve been facing challenges with unreadable handwriting, there’s no longer any need to worry. With portable devices that utilize handwriting recognition technology, you can be confident that all information is recorded accurately. In just a few clicks, generating reports is straightforward, resulting in a streamlined and user-friendly experience. Embrace this future of citation management for a more effective and efficient approach to municipal responsibilities while experiencing unprecedented levels of accuracy and convenience.

What is Crossroads Software eCitation?

Crossroads Software Inc. has developed an eCitation System that has been adopted by over 130 law enforcement agencies, greatly enhancing the citation process with features such as barcode scanning, easy-to-use drop-down menus for common selections, and straightforward navigation that allows for rapid deployment. The system significantly reduces citation inaccuracies by providing pre-approved lists from the courts that include violation codes, types of violations, court dates, and other crucial information, thereby ensuring both precision and adherence to legal standards. By utilizing barcode scanning for driver's licenses and vehicle registrations, officers can quickly and accurately collect information about offenders and their vehicles, streamlining the process further. Moreover, the option to set configurable court dark dates reduces the need for citation modifications, simplifying the workflow for officers. Since law enforcement personnel frequently monitor particular areas with a history of traffic violations, after the first citation is issued, many details for subsequent citations—such as the location, conditions, violation codes, courts, and court dates—tend to remain the same, which greatly boosts efficiency in handling citations. This technological innovation not only saves valuable time but also enhances officers' ability to maintain comprehensive records and accountability, ultimately contributing to better law enforcement practices. In this way, the eCitation System represents a significant leap forward in modernizing the way citations are issued and managed.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Progressive Solutions

Company Location

United States

Company Website

www.progressivesolutions.com/products/TicketTrack/

Company Facts

Organization Name

Crossroads Software

Company Location

United States

Company Website

web.crossroadssoftware.com/ecitations

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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