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What is TierOne Service Assurance?

TierOne provides a platform that enables communication service providers to enhance their business through effective service assurance. Our distinct advantage lies in our capability to analyze network failures across various domains and assess their immediate effects on individual customers. We guarantee that every affected customer benefits from a real-time automated workflow tailored to their needs. Over the years, we have supported a multitude of organizations, including some of the largest and most varied B2B service providers globally. Explore our case studies to see how TierOne has transformed the operations of real-world businesses. Are you prepared to discover the advantages of partnering with TierOne? Reach out to us today or visit Tieroneoss.com to learn more about how we can assist you in optimizing your service delivery.

What is CostGuard?

Over the last ten years, the telecommunications sector has undergone significant transformations. The rise of mobile gadgets, the popularity of over-the-top communication services such as video streaming, and a shift away from conventional voice services have all contributed to this disruption. As technologies like IoT and 5G gain traction, the intricacies of telecom billing are expected to grow even further. To stay competitive and adapt to the evolving landscape, Communications Service Providers (CSPs) must modernize their outdated billing frameworks, adopting convergent systems that deliver enhanced flexibility and cost efficiencies. One such solution is CostGuard, an intuitive convergent billing platform designed for seamless integration across various markets, customer segments, and service offerings. Furthermore, with CostGuard, companies can introduce new products, services, and pricing strategies at a pace that outmatches their rivals. Embracing this innovative approach can be pivotal for CSPs looking to thrive in a rapidly changing environment.

Media

Media

Integrations Supported

Core Commissions
IBM Netcool Operations Insight
Paymentus
Salesforce

Integrations Supported

Core Commissions
IBM Netcool Operations Insight
Paymentus
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TIERONE OSS Technologies Inc

Date Founded

2000

Company Location

Canada

Company Website

www.tieroneoss.com

Company Facts

Organization Name

IDI Billing Solutions

Date Founded

1996

Company Location

United States

Company Website

www.idibilling.com

Categories and Features

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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