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What is Timestream?
Introducing an innovative tool for collaborative investigations and presentations: the Collaborative Investigation Timeline and Presentation Tool. With Timestream, your data reveals a compelling story just waiting to be discovered. Effortlessly sift through documents to pinpoint essential dates, names, and locations. Stay informed and connected as updates occur in real-time. You can easily import data from platforms where it was previously misattributed, ensuring accuracy and consistency. Utilize bookmarks to emphasize vital information for your teammates or for future reference, enhancing collaboration. Take advantage of the bulk upload feature to import various document types at once, streamlining your workflow. When you’re ready, switch to presentation mode for a clear and organized view of your case events. Analyze overlapping datasets to identify trends and relationships that might otherwise go unnoticed. Create professional, automated presentations with ease, allowing for a polished final product. This tool not only simplifies the representation of complex events in your investigations and research but also enhances efficiency and insight. Ultimately, it empowers teams to work together seamlessly and make well-informed decisions based on the narratives their data unveils, ensuring every detail contributes to the bigger picture.
What is ACI Case Manager?
No matter if a fraud incident is genuine or incorrectly identified, the approach banks take in managing customer experiences is crucial. It is vital to provide your fraud investigation team with a well-rounded set of tools to address any obstacles while keeping customer satisfaction at the forefront. Analysts should be equipped to assist customers effectively and comprehensively when verifying instances of fraud. Streamlining case creation processes by utilizing account and contact details from ACI Fraud Management is essential. Moreover, enhancing communication with customers can be achieved by using customizable templates that integrate dynamic data selections. Centralizing case information enables flexible searching and the ability to append data as needed. Adjusting the workflow for fraud analysts can simplify case management, which in turn accelerates the processing times of cases within the organization. The incorporation of dynamic data enrichment, along with visual displays and structured workflows, helps establish guided procedures, integrated prompts, and resources that can assist investigators throughout their research and decision-making phases. Consequently, this strategic approach not only boosts operational efficiency but also cultivates a more favorable customer experience when dealing with fraudulent activities. Ultimately, prioritizing both effective fraud management and customer service can lead to lasting trust between banks and their clients.
Integrations Supported
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Datacard Secura
Entrust Certificate Hub
Integrations Supported
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Datacard Secura
Entrust Certificate Hub
API Availability
Has API
API Availability
Has API
Pricing Information
$995.00/year/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ntrepid
Date Founded
2010
Company Location
United States
Company Website
www.ntrepidcorp.com
Company Facts
Organization Name
ACI Worldwide
Date Founded
1975
Company Location
United States
Company Website
www.aciworldwide.com/solutions/case-manager
Categories and Features
Court Management
Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control
Timeline
Bulk Editing
Collaboration Tools
Connections / Dependencies
Customize Look and Layout
Drag and Drop
For Business Processes
For Creative Writing
For Education
For Historical Data
For Legal Practitioners
For Project Management
For Sales
Layers
Milestones
Percent Complete Tracking
Privacy Controls
Categories and Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles