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What is Tool & Asset Manager?

Vinity Soft's Tool & Asset Manager 2.0 (TAM 2.0) is an intuitive software solution tailored for the effective monitoring and management of your organization's tools, equipment, and assets. It incorporates modern features such as check-in and check-out workflows, asset reservations, and scheduling tools, enhanced by visual elements like color coding and employee photographs, as well as automated notifications, thereby fostering accountability, boosting efficiency, and reducing costs. TAM 2.0 is equipped with a range of functionalities including barcode scanning, RFID tagging, reminder systems, in-app printing, data import/export options, and detailed reporting tools, making it a flexible and robust asset management platform. This software not only optimizes operational processes but also provides organizations with the ability to gain clear visibility into their essential resources, ensuring that they can effectively track and manage their assets over time. With its user-centric design, TAM 2.0 stands out as a comprehensive solution that caters to diverse asset management needs.

What is SimplyDesk?

Enhance the efficiency of your IT asset management with our automated network inventory tool, while simultaneously improving user support through our Helpdesk software. Our Helpdesk solution allows you to effectively manage your clients and their service agreements, which significantly increases their satisfaction levels. Equip your team with an IT helpdesk platform that simplifies the process of meeting customer support demands. This all-encompassing solution provides precise identification, inventory management using Barcode and RFID labels, and streamlined oversight of your movable assets. Your clientele, whether they are internal staff or external customers, will value a prompt service that swiftly resolves their concerns. The helpdesk software features a centralized, quick, and effective system that can be accessed from any device at any time, ensuring that customer inquiries are handled promptly and resulting in enhanced service delivery. By adopting our innovative tools, you can foster a seamless support experience that not only fulfills but surpasses user expectations, driving loyalty and trust in your services. Ultimately, this comprehensive approach to IT and customer support will set your organization apart in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$299.95/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vinity Soft

Date Founded

2007

Company Location

Canada

Company Website

www.vinitysoft.com

Company Facts

Organization Name

SimplyDesk

Date Founded

1994

Company Location

France

Company Website

www.simplydesk.com

Categories and Features

Tool Management

Calibration Management
Fixed Asset Management
Issue & Return Management
Job Costing
Maintenance Scheduling
Order Management
Tool Kitting

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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