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What is TouchPoint Kiosk?

Ensure that you are consistently aware of all individuals within your facility while gathering insights from visitors as they complete their checkout. Following their stay, proactively request online feedback from both family members and guests to bolster your establishment’s reputation. Enhance your screening processes through our integrated thermometer alongside customized screening questionnaires for better efficiency. Keep all individuals, including visitors, vendors, and staff, well-informed by promptly displaying important updates. Management will receive instant alerts via email or SMS, allowing for quick and effective resolution of any concerns before they develop into larger issues. Content visitors have the opportunity to share their experiences and ratings, which can greatly benefit your facility's standing. In today's world where online feedback is paramount, it is crucial for your establishment to stand out from the competition. Our cutting-edge technology turns your happy clients into passionate advocates, ensuring you maintain a competitive advantage. Additionally, with these comprehensive tools, your facility can cultivate a more involved community while enhancing its overall reputation, ultimately leading to increased visitor satisfaction.

What is Big Mouth Survey?

Big Mouth Survey serves as an unrestricted platform for gathering customer feedback. To gain a comprehensive understanding of your customers' needs, it's essential to evaluate them both individually and as a group. Regardless of your customer base size, obtaining this level of insight necessitates a survey tool that can adjust its interactions based on user behavior. Big Mouth Survey empowers you to manage numerous surveys simultaneously with ease. You can schedule these surveys for specific days and times, ensuring they reach customers when it's most relevant. Our advanced branch logic technology intelligently formulates essential questions based on prior answers, enhancing the quality of feedback gathered. Additionally, you can encourage customers to provide online reviews, gather contact details for remarketing and referrals, and receive real-time updates on your business's performance. Ultimately, with Big Mouth Survey, you can create a more engaging environment that fosters valuable customer interactions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TouchPoint

Date Founded

2018

Company Location

United States

Company Website

www.touchpointhc.com/kiosk

Company Facts

Organization Name

Big Mouth Survey

Date Founded

2019

Company Location

United States

Company Website

bigmouthsurvey.com

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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