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What is TouchPoint Kiosk?

Ensure that you are consistently aware of all individuals within your facility while gathering insights from visitors as they complete their checkout. Following their stay, proactively request online feedback from both family members and guests to bolster your establishment’s reputation. Enhance your screening processes through our integrated thermometer alongside customized screening questionnaires for better efficiency. Keep all individuals, including visitors, vendors, and staff, well-informed by promptly displaying important updates. Management will receive instant alerts via email or SMS, allowing for quick and effective resolution of any concerns before they develop into larger issues. Content visitors have the opportunity to share their experiences and ratings, which can greatly benefit your facility's standing. In today's world where online feedback is paramount, it is crucial for your establishment to stand out from the competition. Our cutting-edge technology turns your happy clients into passionate advocates, ensuring you maintain a competitive advantage. Additionally, with these comprehensive tools, your facility can cultivate a more involved community while enhancing its overall reputation, ultimately leading to increased visitor satisfaction.

What is PatientTrak?

PatientTrak provides top-tier patient tracking solutions suitable for a variety of healthcare environments that require efficient management of patient flow. Whether it's a solo provider's office, a large hospital network, or a multi-site healthcare organization, our systems are designed to be both cost-effective and easily expandable. With features like PatientTrak Text Messaging, Online Reservation, and Text to Sign-In, healthcare facilities can establish a virtual waiting room, allowing patients to check in remotely, while also notifying them when it's their turn to be seen. This innovative approach not only enhances patient experience but also streamlines operations within the healthcare setting.

Media

Media

Integrations Supported

EpicCare EMR
Hemi HL7
MEDITECH Expanse
Veradigm EHR

Integrations Supported

EpicCare EMR
Hemi HL7
MEDITECH Expanse
Veradigm EHR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TouchPoint

Date Founded

2018

Company Location

United States

Company Website

www.touchpointhc.com/kiosk

Company Facts

Organization Name

PatientTrak

Date Founded

2006

Company Location

Franklin, WI

Company Website

www.patienttrak.net

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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