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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Azure AI Metrics Advisor?

Implement AI-based monitoring tools to proactively tackle incidents without requiring expertise in machine learning. Azure AI Metrics Advisor, which employs the AI Anomaly Detector as part of the Azure AI Services suite, allows you to effectively monitor key growth elements within your organization, including sales and manufacturing operations. This powerful solution facilitates quick detection and resolution of issues through near real-time monitoring, adaptive modeling that caters to your unique context, and comprehensive diagnostics paired with alert notifications. The user-friendly interface of AI Metrics Advisor streamlines the management of extensive data monitoring, effortlessly integrating with popular time-series databases while also providing stream monitoring features. It assesses all possible combinations of dimensions to pinpoint affected areas for in-depth root-cause analysis and diagnostics, in addition to generating alerts. Furthermore, a guided autotuning feature is available, enabling you to customize the service to meet your specific needs, thus optimizing the overall monitoring experience. By harnessing these sophisticated capabilities, organizations can significantly boost their operational efficiency and agility in addressing new challenges, ultimately leading to improved decision-making and resource allocation. This proactive approach ensures that businesses remain ahead of potential issues, fostering a culture of continuous improvement and resilience.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Azure AI Anomaly Detector
Azure AI Services
Crestwood Cloud
Fastly
Limelight
Microsoft Azure
groundcover

Integrations Supported

Akamai
Amazon Web Services (AWS)
Azure AI Anomaly Detector
Azure AI Services
Crestwood Cloud
Fastly
Limelight
Microsoft Azure
groundcover

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.75 per 1,000 time series
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/ai-services/ai-metrics-advisor/

Categories and Features

Categories and Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

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