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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Cradlepoint NetCloud Service?

Cradlepoint stands out as a worldwide frontrunner in delivering cloud-based 4G and 5G wireless network edge solutions. Their NetCloud™ platform, along with cellular routers, creates a robust, secure, and software-defined Wireless WAN edge that seamlessly connects individuals, locations, devices, and everything in between, no matter where they are. With over 25,000 government and business clients worldwide, including numerous Global 2000 organizations and leading public sector agencies, Cradlepoint is a trusted partner for maintaining connectivity at crucial sites, commercial points, field teams, and vehicles. Founded in 2006, the company was acquired by Ericsson in late 2020 and now operates as a distinct subsidiary within Ericsson’s Business Area Technologies and New Businesses. Headquartered in Boise, Idaho, Cradlepoint also boasts development facilities in Silicon Valley and India, along with international offices in the UK and Australia, showcasing its commitment to global reach and innovation in wireless solutions. The company's strategic position and technological advancements continue to enhance how entities manage their network needs across diverse environments.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Citizen RIMS
Ednetics
Fastly
Limelight
Netreo
Telit secureWISE
VEEUE

Integrations Supported

Akamai
Amazon Web Services (AWS)
Citizen RIMS
Ednetics
Fastly
Limelight
Netreo
Telit secureWISE
VEEUE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Cradlepoint

Date Founded

2006

Company Location

United States

Company Website

cradlepoint.com/netcloud-manager

Categories and Features

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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