Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Touchstream VirtualNOC?
The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.
What is Fabrix?
Fabrix has introduced a groundbreaking method for visualizing IT operations by transforming extensive operational data into actionable insights through visual alerts. These visual tools provide a thorough overview of IT functions, enabling your team to swiftly identify and correct issues. By tracking events in real-time, you can proactively address challenges before they impact your organization. The centralized visualization offered by Fabrix guarantees that all stakeholders possess a shared understanding of the data, fostering improved communication and collaboration. This efficient workflow significantly reduces the time needed to resolve issues. By being able to spot potential challenges ahead of time, you can address them much quicker than before while also enhancing teamwork. Furthermore, maintain service standards to meet Key Performance Indicators (KPI) and simultaneously lower operational costs. This solution not only boosts operational visibility and enhances overall manageability but also lays the foundation for sustained success in the future. Investing in this innovative approach will ensure your IT operations are more efficient and responsive, ultimately leading to greater business resilience.
Integrations Supported
Akamai
Amazon Web Services (AWS)
Fastly
Jira
KEPServerEX
Limelight
ServiceNow
Slack
Splunk Cloud Platform
Integrations Supported
Akamai
Amazon Web Services (AWS)
Fastly
Jira
KEPServerEX
Limelight
ServiceNow
Slack
Splunk Cloud Platform
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Touchstream
Company Location
Australia
Company Website
www.touchstream.media/our-solution
Company Facts
Organization Name
Fabrix
Date Founded
2015
Company Website
www.getfabrix.com/product/fabrix
Categories and Features
Categories and Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring