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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is GainSeeker Suite?

GainSeeker Suite is a comprehensive SPC software and manufacturing intelligence platform designed for enterprises, which integrates various manufacturing operations data and transforms it into valuable, actionable insights. By utilizing this platform, our clients can efficiently assess, prioritize, and resolve issues with greater speed and consistency. They are equipped to swiftly pinpoint the underlying causes of problems while discovering concealed opportunities that enhance revenue, boost margins, and optimize asset performance through automated drill-down analytics. Additionally, GainSeeker seamlessly links data from a multitude of systems, including vision systems, PLCs, and gauges, and it also facilitates connections with ERP and MES systems to unify all manufacturing data into a single source. This holistic approach ensures that users have comprehensive visibility into their operations, enabling informed decision-making and continuous improvement.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Epicor Kinetic
Fastly
JD Edwards EnterpriseOne
Limelight
Microsoft Dynamics 365
Microsoft Excel
Microsoft SharePoint

Integrations Supported

Akamai
Amazon Web Services (AWS)
Epicor Kinetic
Fastly
JD Edwards EnterpriseOne
Limelight
Microsoft Dynamics 365
Microsoft Excel
Microsoft SharePoint

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2195.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Hertzler Systems

Date Founded

1982

Company Location

United States

Company Website

www.hertzler.com

Categories and Features

Categories and Features

OEE

Benchmarking
Cost Tracking
Downtime Tracking
Historical Reporting
Performance Metrics
Quality Control
Real Time Reporting
Root Cause Analysis
Trend Analysis
Work Order Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

SPC

Corrective Actions (CAPA)
Data Entry
Data Linking
Data Management
Excel Loader
Job Management
OPC Data Collection
Performance Metrics
Point-of-Production Analysis
Real Time Data Collection
Regulatory Compliance

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