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Ratings and Reviews 0 Ratings
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What is Touchstream VirtualNOC?
The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.
What is HPE InfoSight?
Say farewell to the frustrating days spent uncovering root causes within your hybrid setup. HPE InfoSight consistently collects and analyzes data from a vast network of over 100,000 systems worldwide, converting that data into smarter, more autonomous solutions. It boasts an impressive capability to predict and resolve 86% of customer issues without manual intervention. To guarantee your applications remain operational and perform optimally, you require enhanced visibility, intelligent performance recommendations, and improved predictive autonomous functions from your infrastructure. HPE InfoSight App Insights is your answer to these needs. This tool transcends traditional performance monitoring by enabling rapid identification, diagnosis, and even proactive anticipation of issues across various applications and workloads through advanced AI technology. With HPE InfoSight, achieving a fully autonomous infrastructure is no longer a distant aspiration but a vivid reality, leading to a more streamlined and efficient operational landscape. Ultimately, this breakthrough not only simplifies workflows but also allows organizations to dedicate more resources to strategic goals rather than merely fixing problems. This shift results in a more innovative and forward-thinking approach to business operations.
Integrations Supported
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Touchstream
Company Location
Australia
Company Website
www.touchstream.media/our-solution
Company Facts
Organization Name
Hewlett Packard Enterprise
Date Founded
2015
Company Location
United States
Company Website
www.hpe.com/us/en/solutions/infosight.html