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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Opster?

Opster's AutoOps platform enhances mapping, stabilizes operational processes, and boosts resource efficiency, leading to lower hardware expenses and improved performance metrics. Merely having orchestration, management features, and ticket-based support falls short of what is required. AutoOps delivers comprehensive real-time assistance to meet all operational needs. It is capable of diagnosing issues across the entire scope of Elasticsearch operations. The platform not only offers accurate root cause analysis but also assists in resolving identified problems effectively. Advanced optimizations, such as shard rebalancing and the ability to block resource-heavy searches, can be executed by AutoOps. Furthermore, it optimizes templates, ensuring that your cluster maintains its highest performance levels and resilience. Ultimately, Opster's AutoOps platform empowers clients to significantly minimize the hardware necessary for their deployments through its advanced optimization techniques. This holistic approach not only enhances operational efficiency but also sets a new standard for resource management in the industry.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Elasticsearch
Fastly
Grafana
Kibana
Limelight
Microsoft Teams
OpenSearch
Opsgenie
PagerDuty
Slack

Integrations Supported

Akamai
Amazon Web Services (AWS)
Elasticsearch
Fastly
Grafana
Kibana
Limelight
Microsoft Teams
OpenSearch
Opsgenie
PagerDuty
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2.2 per GB per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Opster

Date Founded

2019

Company Location

Israel

Company Website

opster.com

Categories and Features

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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