TrU Identity Platform vs. ManageEngine ADSelfService Plus

The TruU Identity Platform emerges as the most advanced and all-encompassing passwordless identity solution on the market today. Utilizing cutting-edge AI and machine learning technologies, TruU boasts an impressive 99.99% accuracy rate in user identification. It ensures secure access throughout the enterprise by leveraging local phone PINs or biometric data, applicable to various devices from desktop computers to virtual desktop infrastructures (VDI). Activating behavioral biometrics not only enhances user experience but also maintains robust security measures. TruU seamlessly accommodates remote workforces with its built-in integration of VPN and VDI features, making it user-friendly from the outset. Crafted with a focus on high security, the platform safeguards employees throughout their entire lifecycle, beginning from the onboarding stage to empowering user self-service options. Users can easily unlock their workstations, whether on Windows, Mac, or Linux, utilizing their iOS or Android devices, even when offline. Furthermore, TruU integrates with leading Physical Access Control Systems (PACS) to eliminate the need for cumbersome badges, significantly enhancing the overall workplace experience. Given that around 80% of data breaches stem from compromised credentials, particularly passwords, it is clear that conventional password policies can frustrate users and inadvertently lead to risky behaviors. As businesses navigate the shifting landscape of security threats, adopting passwordless solutions like TruU is increasingly crucial for protecting sensitive data. The platform not only meets current security demands but also positions organizations to adapt to future challenges in identity management.

Password reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.