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What is TrackBee Survey?

TrackBee’s survey software combines advanced features with a user-friendly interface, allowing users to choose from more than 30 question types while incorporating branching and display logic. The platform supports survey creation in multiple languages, which significantly improves data collection quality. It's designed to overcome challenges posed by slow internet connections or complete outages, facilitating data gathering even in remote regions. By utilizing GPS technology, the software captures real-time and accurate data, enabling users to monitor respondents' locations along with other collected information. Crafting effective survey questions is crucial for extracting clear insights, essential details, and quantitative data. Our platform guarantees thorough validation processes that encompass various data types, including mobile numbers, email addresses, and dynamic inputs, ensuring the integrity of the information collected. Users can be confident in the authenticity of the data, as it provides clear information about its origin, source, and timing. Furthermore, respondents can enrich their submissions by uploading diverse media formats such as images, videos, and audio recordings, adding greater depth to the data gathered. This comprehensive approach to survey design and execution not only enhances the quality of research but also empowers researchers to draw insightful conclusions from their analyses. As a result, TrackBee emerges as a valuable tool for anyone seeking to elevate their data collection efforts and improve the overall research experience.

What is Medallia?

Medallia provides users with the ability to engage in meaningful and organized methods through both digital and traditional surveys. Our user-friendly survey solutions guarantee the collection of pertinent and actionable data that can lead to significant customer impacts. Utilizing advanced AI technology, Medallia analyzes both structured and unstructured survey data through machine learning, allowing it to reveal sentiment, forecast behaviors, pinpoint trends, and suggest actionable steps to enhance customer experiences. By creating highly effective surveys, you can transform customer journeys for the better. Furthermore, our platform allows for swift management of innovation and change across all facets of your experience management program, including design, email communications, survey questions, and language translations. With Medallia surveys, you are empowered to drive meaningful improvements in customer engagement and satisfaction.

Media

Media

Integrations Supported

AWS Marketplace
BOSCO
Beam AI
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Chattermill
Contentsquare
Decibel
Ikigai
LivingLens
Microsoft Excel
Mindful
Nango
Pandium
Quaeris
Salesforce
Thematic
Topbox
Workplace from Meta

Integrations Supported

AWS Marketplace
BOSCO
Beam AI
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Chattermill
Contentsquare
Decibel
Ikigai
LivingLens
Microsoft Excel
Mindful
Nango
Pandium
Quaeris
Salesforce
Thematic
Topbox
Workplace from Meta

API Availability

Has API

API Availability

Has API

Pricing Information

$96.52 per survey
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrackBee

Company Location

India

Company Website

www.trackbee.com/features

Company Facts

Organization Name

Medallia

Date Founded

2001

Company Location

United States

Company Website

www.medallia.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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