Tracker vs. Dibcase Legal Case Management

Solution Specialties, Inc., a corporation founded in Illinois, was created to fulfill the informational needs of agencies involved in the justice system. Based in the Chicago metropolitan area, we provide a wide range of products and services tailored for both public and private entities working with criminal and juvenile offenders. Our systems are designed based on extensive direct experience from various agencies across all levels, combined with a strong grounding in behavioral sciences and information technology, which empowers us to offer all-encompassing solutions that cater to a wide array of requirements. Our Tracker® system is meticulously designed to accommodate the needs of every organizational level. By streamlining daily tasks, we strive to transform data entry into a more efficient and less tedious endeavor. The collected information is versatile, serving multiple purposes such as document generation, simplifying new data input, aiding in case planning and management, providing valuable insights for management, controlling expenses, and facilitating outcome-based analytics to support Evidence-Based Practices, among other uses. This comprehensive strategy not only enhances our clients’ operational efficiency but also allows them to concentrate on their fundamental objective of delivering justice. Ultimately, our commitment to innovation ensures that we remain at the forefront of solutions for justice agencies.

The AWS cloud infrastructure incorporates strong security protocols, leveraging servers and databases in the United States, and implements daily backup procedures to maintain data integrity. This platform boasts advanced document generation features, which include an internal editor and the capability to import PDF merge forms. Users can create documents and forms that work seamlessly with e-signature solutions, such as Adobe E-Sign. It also offers sophisticated task management tools with customizable templates and the ability to create sub-tasks for better organization. The system enables detailed tracking of income and expenses across different practice areas while providing a client portal that supports two-way communication, file sharing, and various interactive functionalities. Additionally, a contact manager serves as a digital Rolodex with tagging options for efficient organization. Features for time tracking come equipped with exportable notes, ensuring smooth reporting processes. Internal storage is enhanced through integrations with cloud platforms like Dropbox and Google Drive, promoting accessibility. Team collaboration is encouraged with features for productivity tracking, role assignments, and exportable reports for comprehensive reviews. A thorough lead management system is integrated, offering a leads pipeline and customizable stages for user flexibility. Users are provided with pre-loaded and formatted SSD and VA merge templates, which are continuously updated by the service. Customizable reports for all practice areas allow for user modifications as needed. Furthermore, digital intake forms can be generated without limits and at no extra cost, while automation tools are available to streamline SSD appeals and denial workflows, ultimately improving operational efficiency. This platform is meticulously designed to enhance productivity and simplify various tasks for its users while fostering a collaborative environment.