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What is Tract Systems?

Tract Systems delivers a comprehensive solution for managing field services, helping organizations improve their internal communication and optimize their operational workflows. By combining web, mobile, and advanced identification technologies, Tract Systems enhances tracking accuracy and supports real-time exchanges. Field technicians can easily access work orders, review customer histories, track time, and create invoices using any mobile device, providing them with the flexibility they need. Centralizing all vital business information allows for a thorough analysis of financial performance across multiple departments. Additionally, its GPS Fleet Management feature grants business owners crucial insights into asset locations and driver behaviors. The intuitive interface streamlines the process of tracking assets, facilitates route playback, and issues alerts for various scenarios like speeding or sudden stops. With Tract Systems, companies can not only boost their operational efficiency but also gain a deeper understanding of their field operations, ultimately leading to improved decision-making and customer satisfaction. This holistic approach ensures that businesses are well-equipped to handle the complexities of field service management.

What is ServiceMonster?

We take care of everything from job scheduling and managing work orders to customer invoicing and automated marketing communications, making sure all of your requirements are fulfilled. Effortlessly, you can arrange jobs, take notes, create invoices, handle payments, and monitor your technicians along with their routes. Our main goal is to streamline business management. By focusing on client retention, ServiceMonster's automated marketing tools help keep your services at the forefront of your customers' minds. Our mobile application allows you to control your entire operation via a smartphone or tablet, which removes the reliance on paper and minimizes clutter. Whether you are an independent operator or oversee a larger team, ServiceMonster provides the ease and oversight essential for effective technician and scheduling management. It walks you through every step of a job, from initial setup to final execution, enabling you to gather customer signatures and process payments directly from your device, giving you instant access to your business data. Our thorough reporting and KPI dashboards offer you continuous insights into your business’s performance, ensuring you are always equipped with the knowledge needed to make informed decisions. With ServiceMonster, boosting productivity and efficiency is merely a tap away, allowing you to focus more on growth and less on administration. This way, you can dedicate your time to what truly matters: delivering exceptional service to your clients.

Media

Media

Integrations Supported

FittleBug
Hatch
NiceJob
Quickwork

Integrations Supported

FittleBug
Hatch
NiceJob
Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tract Systems

Date Founded

2015

Company Location

Canada

Company Website

www.tractsystems.com

Company Facts

Organization Name

Principal Focus

Date Founded

2003

Company Location

United States

Company Website

www.servicemonster.net

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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