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What is TradePending?

SNAP serves a wide array of auto dealerships, providing them with the capability to efficiently obtain inventory leads, while SNAP Offer guarantees accurate trade-in valuations, AutoAPR produces payment leads, and Superlatives improves the visual appeal of online inventory. Its true innovation is in its easy integration, permitting dealerships to effortlessly incorporate SNAP into their websites for trade-in evaluations. Customers can quickly access market insights about their trade-ins, regardless of whether they are on a desktop or mobile device. Consequently, dealerships are positioned to generate a larger volume of leads and secure more inventory than ever before, attributing this success to the industry's most sophisticated valuation methods. With the potential to emerge as a leading or secondary contributor to your ROI in digital marketing efforts, SNAP is set for great achievements. Engineered to support your F&I office instead of replacing it, AutoAPR offers a user-friendly experience and transparent information. This method enhances interaction with existing website visitors, converting them into qualified leads, which allows for effective follow-ups and sales completions through your chosen channels, whether that be online or in-person at the dealership. Ultimately, the synergy of these tools equips dealerships to fine-tune their operations and elevate customer satisfaction levels significantly, fostering long-term relationships with clients. By leveraging this integrated approach, dealerships can thrive in a competitive market landscape.

What is LivePerson Automotive?

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buyingâ„¢, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

Media

Media

Integrations Supported

Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi

Integrations Supported

Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TradePending

Company Location

United States

Company Website

tradepending.com

Company Facts

Organization Name

LivePerson

Date Founded

1995

Company Location

United States

Company Website

www.livepersonautomotive.com

Categories and Features

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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