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Ratings and Reviews 0 Ratings
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is Trail?
Trail revolutionizes the conventional paper-based workflows, enabling teams to manage their daily responsibilities with greater efficiency. From overseeing check openings to executing cash outs and maintaining compliance, you can be confident that all details are meticulously tracked. Essential information that was previously scattered across paper records, spreadsheets, and emails is now consolidated in one place. Often, lengthy and expensive audits only uncover issues after they have occurred, leading to unnecessary complications. By keeping impeccable records of your food hygiene inspections, you can easily demonstrate HACCP compliance during evaluations. Scheduled assessments and documented records empower you to proactively adhere to regulatory requirements. Trail acts as a thorough repository for all operations, facilitating smooth internal audits and external reviews. Furthermore, you can identify areas for improved efficiency across your organization while decreasing head office administrative tasks by 25%. You have the option to use your existing checks or choose from a collection of templates, including those for new coronavirus measures. Trail supports both new and veteran team members in executing tasks at the right times, thus reducing the need for extensive onboarding. This cutting-edge platform not only simplifies processes but also fosters a culture of accountability among your teams, ultimately leading to a more organized and efficient workplace. With Trail, organizations can expect to see enhanced productivity and a significant reduction in errors.
What is Heartland Restaurant?
Reduce wait times and enhance table turnover by introducing efficient systems that elevate the dining experience for both customers and employees. Streamline the ordering and payment processes with mobile and online platforms, alongside contactless payment options and pay-at-table capabilities. Foster customer loyalty through targeted programs, customized gift cards, and a premier guest engagement application. Offer effortless mobile and online ordering for both pickup and delivery, enabling patrons to savor your restaurant's offerings from their homes. Improve order precision and accelerate transactions by facilitating tableside ordering and payments, while also granting guests the ability to order and settle bills directly from their smartphones. Cater to all dining preferences, whether through contactless service at the counter, refined dining options, or food trucks, ensuring every customer’s needs are met. Whether they opt to order online, at the counter, or curbside, ensure that your POS system is designed to effectively accommodate your operational requirements. By creating such a versatile approach, you guarantee a more seamless experience for everyone involved, ultimately leading to higher satisfaction rates and repeat visits.
Integrations Supported
Checkmate
CheddrSuite
Craftable
Cuboh
Deputy
EZ-Chow
Eat App
Flipdish
Google Drive
GraTrack
Integrations Supported
Checkmate
CheddrSuite
Craftable
Cuboh
Deputy
EZ-Chow
Eat App
Flipdish
Google Drive
GraTrack
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Trail
Date Founded
2014
Company Location
United Kingdom
Company Website
trailapp.com
Company Facts
Organization Name
Heartland Payment Systems
Date Founded
1997
Company Location
United States
Company Website
www.heartland.us/products/point-of-sale/restaurant
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management