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What is TransUnion TruContact?

Improving customer outreach is essential for fostering meaningful connections with clients, as well as refining the telecom order process and restoring confidence in phone communications. By ensuring compliance with regulations and reducing SPAM mis-tagging, we can significantly increase answer rates. Presenting verified business information during calls and online inquiries can further reassure customers of our credibility. Moreover, leveraging our extensive experience in serving global carriers allows us to enhance connectivity efficiently. It is critical to optimize the effectiveness and timing of outbound enterprise communications to align with customer preferences, thereby maximizing engagement. Upholding a consistent brand identity and trustworthy business information is key to maintaining consumer confidence. Additionally, effective management of telecom phone and subscriber data plays a crucial role in boosting overall user experience security and trust. Streamlined orchestration of network orders will improve deployment practices, enabling the better provision of communication and connectivity services and ultimately leading to higher levels of customer satisfaction. This comprehensive approach not only enhances operational efficiency but also solidifies the brand's reputation in the competitive telecom landscape.

What is fcase?

fcase serves as a comprehensive Fraud Orchestrator, taking a unified approach to the management of fraud that surpasses basic standalone detection methods by implementing an enterprise-wide strategy. This all-encompassing perspective on fraud data enables the standardization of interactions related to fraud cases, operational workflows, and governance frameworks, while also facilitating the normalization of performance and quality metrics. By leveraging next-generation technologies, fcase merges various data platforms and aggregates information from diverse fraud detection sources, allowing for the effective management of fraudulent activities at an enterprise scale through adaptive analytics. Covering a broad spectrum of financial crimes, risk compliance, and customer care systems, fcase centralizes alerts and events into a singular platform, catering to all your needs for reporting fraud investigations and ensuring compliance. Furthermore, fcase streamlines the management of multichannel fraud data, enhances data analytics centralization, and significantly boosts operational efficiency. For additional insights or to discover how we can enhance your fraud operations, please don’t hesitate to contact us at fraud.com.

Media

Media

Integrations Supported

Amazon EC2
Amazon Web Services (AWS)
Udentify
aiReflex

Integrations Supported

Amazon EC2
Amazon Web Services (AWS)
Udentify
aiReflex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TransUnion

Company Location

United States

Company Website

www.transunion.com/solution/trucontact

Company Facts

Organization Name

fraud.com

Date Founded

2022

Company Location

United Kingdom

Company Website

www.fraud.com/products/fcase-fraud-orchestration

Categories and Features

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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