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What is Trendzact?

Robust protection against various threats while simultaneously boosting productivity for both in-office and remote work settings is achieved seamlessly. Each customer interaction is automatically evaluated, and the results are quickly relayed to the agents involved. Customized coaching is provided to agents based on their customer interactions, aiming specifically to enhance their skills. The system continuously captures webcam images alongside live video and audio streaming, allowing for real-time detection of security risks and productivity challenges. Through dynamic risk assessment and vulnerability scanning, potential insider threats are identified promptly, preventing them from escalating into serious issues. All employee activities are meticulously recorded via video and audio footage, session captures, unalterable logs, and alert mechanisms. Users are encouraged to engage with their supervisors and colleagues to share insights and uplift one another. Incidents related to security and productivity can be flagged, facilitating a more efficient workflow process to ensure timely intervention. Agents also benefit from automated note-taking during calls, which seamlessly integrates with the CRM system for quick reference. Workflows can be tailored to respond to specific triggers, thereby boosting overall operational effectiveness. Moreover, this comprehensive system not only secures the work environment but also cultivates a culture of collaboration, learning, and ongoing enhancement in performance. Ultimately, the integration of these elements leads to a more resilient and productive workforce.

What is Cogility Cogynt?

Achieve a new level of Continuous Intelligence solutions, marked by enhanced speed, efficiency, and cost-effectiveness, while reducing the engineering workload. The Cogility Cogynt platform furnishes a cloud-scalable event stream processing solution that is bolstered by advanced, AI-driven analytics. With a holistic and integrated toolset at their disposal, organizations can swiftly and effectively deploy continuous intelligence solutions tailored to their specific requirements. This comprehensive platform streamlines the deployment process by allowing users to construct model logic, customize data source intake, process data streams, analyze, visualize, and share intelligence insights, and audit and refine outcomes, all while ensuring seamless integration with other applications. Furthermore, Cogynt’s Authoring Tool offers a user-friendly, no-code design environment that empowers users to easily create, adjust, and deploy data models without technical barriers. In addition, the Data Management Tool from Cogynt enhances the publishing of models, enabling users to immediately apply them to stream data processing while efficiently abstracting the complexities associated with Flink job coding. As organizations leverage these innovative tools, they can quickly transform their data into actionable insights, thus positioning themselves for success in a dynamic market landscape. This capability not only accelerates decision-making but also fosters a culture of data-driven innovation.

Media

Media

Integrations Supported

Amazon Rekognition

Integrations Supported

Amazon Rekognition

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trendzact

Company Location

United States

Company Website

trendzact.com/platform/

Company Facts

Organization Name

Cogility Software

Date Founded

2003

Company Location

United States

Company Website

cogility.com/cogynt/

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Categories and Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

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