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Ratings and Reviews 0 Ratings
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What is Trendzact?
Robust protection against various threats while simultaneously boosting productivity for both in-office and remote work settings is achieved seamlessly. Each customer interaction is automatically evaluated, and the results are quickly relayed to the agents involved. Customized coaching is provided to agents based on their customer interactions, aiming specifically to enhance their skills. The system continuously captures webcam images alongside live video and audio streaming, allowing for real-time detection of security risks and productivity challenges. Through dynamic risk assessment and vulnerability scanning, potential insider threats are identified promptly, preventing them from escalating into serious issues. All employee activities are meticulously recorded via video and audio footage, session captures, unalterable logs, and alert mechanisms. Users are encouraged to engage with their supervisors and colleagues to share insights and uplift one another. Incidents related to security and productivity can be flagged, facilitating a more efficient workflow process to ensure timely intervention. Agents also benefit from automated note-taking during calls, which seamlessly integrates with the CRM system for quick reference. Workflows can be tailored to respond to specific triggers, thereby boosting overall operational effectiveness. Moreover, this comprehensive system not only secures the work environment but also cultivates a culture of collaboration, learning, and ongoing enhancement in performance. Ultimately, the integration of these elements leads to a more resilient and productive workforce.
What is SpyAgent?
SpyAgent boasts a comprehensive toolkit of over 30 monitoring features, allowing for the discreet observation of a child's or employee's computer activities. The program facilitates remote monitoring and offers both scheduled and on-demand email updates, alongside real-time log viewing. Users can conveniently adjust settings or uninstall the software through cloud access. Operating invisibly, this program captures every action performed by the user without their knowledge and includes password protection to secure access to monitoring controls and logs. Furthermore, it is capable of generating detailed summaries of the top ten activities, searching logs for particular keywords, and archiving data for future use. Users can also block certain websites, applications, messaging platforms, and keywords. Additionally, you will receive prompt alerts via email or text whenever any inappropriate behavior is detected. With over 21 years in the industry, SpyAgent has consistently improved its monitoring solution by incorporating extensive user feedback, ensuring it effectively addresses a variety of monitoring requirements. This enduring presence within the market underscores the software’s dependability and its capacity to deliver thorough monitoring services. Ultimately, SpyAgent stands out as a trusted choice for anyone seeking reliable computer monitoring solutions.
Integrations Supported
Amazon Rekognition
Facebook
Google
Google Chrome
Mozilla Firefox
Safari
Skype
X (Twitter)
Integrations Supported
Amazon Rekognition
Facebook
Google
Google Chrome
Mozilla Firefox
Safari
Skype
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$69.95 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Trendzact
Company Location
United States
Company Website
trendzact.com/platform/
Company Facts
Organization Name
Spytech
Date Founded
1998
Company Website
www.spytech-web.com/spyagent.shtml
Categories and Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Categories and Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking