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What is TrueSight Infrastructure Management?

Improve your operational effectiveness by moving away from the traditional bottom-up approach to IT infrastructure management. Focus on overseeing business processes and managing events by recognizing and assessing incidents that affect the organization, then respond in a timely manner. Implement and carry out telemetry from the end user's perspective to adeptly address business obstacles rather than simply reacting to fluctuations in infrastructure components. By delving into the key metrics, events, and logs of the infrastructure, TrueSight enables you to address the underlying causes of application performance issues. With the aid of predictive analytics, it can notify IT teams when a metric deviates from acceptable levels up to three hours before it surpasses the predefined baseline. Additionally, it is essential to identify and prioritize the most pressing business challenges, regardless of their sources, to greatly enhance the efficiency of subsequent event and impact management processes. This proactive strategy not only improves IT resilience but also ensures that operations run more smoothly and align better with organizational goals, thereby fostering a culture of continuous improvement and adaptability.

What is CitraTest APM?

CitraTest APM offers a seamless solution for monitoring the response times, availability, and service level agreements (SLAs) for all your applications! By proactively identifying and addressing potential issues, you can prevent them from impacting users. Maintaining SLAs becomes effortless with clear visibility for both internal teams and external partners. Enhance your IT operations and streamline processes effectively. Our user-centric application performance monitoring caters to every application, ensuring you accurately gauge and validate user SLAs to protect your revenue and brand reputation. You will receive alerts at the first signs of trouble, allowing you to swiftly identify slow components and their underlying causes, while also recognizing variations in response times across different locations. Experience exceptional value and immediate outcomes as applications form the backbone of your organization, essential for driving daily sales, aiding employees and partners, providing revenue-generating services, and presenting crucial information online. The optimal performance of your applications is vital; failing to maintain this could push customers toward competitors or inundate your support team with issues and escalations, thus threatening your business’s overall success. By emphasizing application performance, you will cultivate customer satisfaction and foster loyalty, leading to long-term benefits for your organization. Furthermore, this proactive approach not only enhances user experience but also builds a solid foundation for future growth and innovation within your business.

Media

Media

Integrations Supported

Apache Cassandra
Citrix Endpoint Management
EPIC HRMS
SAP ERP
Salesforce
Slack

Integrations Supported

Apache Cassandra
Citrix Endpoint Management
EPIC HRMS
SAP ERP
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com

Company Facts

Organization Name

Tevron

Date Founded

2001

Company Location

United States

Company Website

www.tevron.com/application-performance-monitoring-citratest-apm.aspx

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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