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What is TrueSight Operations Management?

TrueSight Operations Management delivers an all-encompassing approach to performance monitoring and event management. Utilizing AIOps, it is capable of learning from patterns, correlating, analyzing, and prioritizing event data continuously, which empowers IT operations teams to swiftly identify, locate, and resolve issues. Furthermore, it proactively identifies data anomalies and sends alerts to preemptively tackle potential challenges before they impact services. TrueSight Infrastructure Management specifically aims to pinpoint and resolve performance hurdles before they can disrupt business functions, as it independently learns the standard behavior of your infrastructure and activates alerts solely when intervention is necessary. This targeted approach enables IT teams to focus on the most pressing events that influence both their operations and the broader business landscape. In addition, TrueSight IT Data Analytics harnesses machine-assisted methods to sift through log data, metrics, events, changes, and incidents, allowing users to efficiently traverse extensive data sets with a single click, thereby accelerating problem resolution. Ultimately, these integrated solutions not only streamline IT operations but also significantly enhance overall service reliability, paving the way for a more resilient business environment. Moreover, the adoption of these tools fosters a proactive IT culture that prioritizes continuous improvement and operational excellence.

What is Nova SensAI?

Rapidly detect and predict outages and issues that affect subscribers, many of which frequently go unnoticed. This methodology reveals the consequences, origins, and fundamental reasons for incidents, enabling prioritization and quicker fault resolution while proactively improving the user experience. It forecasts and identifies disruptions and faults across mobile and fixed networks, as well as in both physical and virtual settings. Abnormal incidents that affect network functionality and user satisfaction are categorized, correlated, and analyzed for enhanced evaluation. Fault locations are pinpointed, and root causes are identified to facilitate effective, coordinated, and targeted interventions. By integrating and analyzing information from diverse source systems, it dismantles silos and delivers cohesive insights. Furthermore, it enhances latency, network performance, and service delivery through a thorough, multi-layered anomaly detection system paired with correlated analytics. The approach also addresses transient degradations and persistent problems that could impede performance, ultimately ensuring an exceptional user experience. This proactive strategy not only boosts operational efficiency but also cultivates customer satisfaction and loyalty, driving long-term business success. Continuous improvements and adjustments based on insights gathered contribute to an adaptable and resilient network infrastructure.

Media

Media

Integrations Supported

BMC Middleware Management
Slack

Integrations Supported

BMC Middleware Management
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Categories and Features

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Categories and Features

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