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What is TrueSight Operations Management?

TrueSight Operations Management delivers an all-encompassing approach to performance monitoring and event management. Utilizing AIOps, it is capable of learning from patterns, correlating, analyzing, and prioritizing event data continuously, which empowers IT operations teams to swiftly identify, locate, and resolve issues. Furthermore, it proactively identifies data anomalies and sends alerts to preemptively tackle potential challenges before they impact services. TrueSight Infrastructure Management specifically aims to pinpoint and resolve performance hurdles before they can disrupt business functions, as it independently learns the standard behavior of your infrastructure and activates alerts solely when intervention is necessary. This targeted approach enables IT teams to focus on the most pressing events that influence both their operations and the broader business landscape. In addition, TrueSight IT Data Analytics harnesses machine-assisted methods to sift through log data, metrics, events, changes, and incidents, allowing users to efficiently traverse extensive data sets with a single click, thereby accelerating problem resolution. Ultimately, these integrated solutions not only streamline IT operations but also significantly enhance overall service reliability, paving the way for a more resilient business environment. Moreover, the adoption of these tools fosters a proactive IT culture that prioritizes continuous improvement and operational excellence.

What is OpenText Operations Bridge?

OpenTextâ„¢ Operations Bridge serves as a comprehensive solution for managing enterprise performance and events. It facilitates a swift transition to AIOps across both multicloud and on-premises settings through features like automated discovery, monitoring, and remediation. This SaaS platform aggregates data from various tools, allowing organizations to detect service delays and find effective remedies, thereby streamlining the AIOps adoption process. By dynamically uncovering services and their associated resources in both cloud and on-premises environments, it provides extensive IT visibility and enhances problem-solving efficiency. Organizations can select the deployment strategy that aligns best with their requirements, offering options that prioritize either rapid implementation and adaptability or complete control over their operations. This flexibility ensures that companies can tailor their approach to meet specific operational needs and objectives.

Media

Media

Integrations Supported

BMC Middleware Management
Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Slack
Swimlane

Integrations Supported

BMC Middleware Management
Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Slack
Swimlane

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/operations-bridge

Categories and Features

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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