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What is Tungsten Insight?

Assess, classify, and focus on the efficiency of your organization’s operational processes. Understand the behaviors that shape customer and user engagements with these processes and how these execution trends influence financial results. Equip every individual within your organization to quickly evaluate and improve business operations without needing to rely on IT for the creation of a data warehouse, data mart, or tailored data model. By utilizing a cohesive platform, users can effortlessly access visual representations and analyses of business data through a user-friendly graphical interface, facilitating rapid, data-informed decisions to address potential process challenges that may adversely affect customers. The pioneering MapAggregate technology combines the speed of in-memory processing with the scalability of a distributed in-memory framework, allowing you to overcome the constraints of a single server by leveraging the memory and CPU resources across various physical or virtual servers, thereby further enhancing your operational productivity. This holistic method not only bolsters organizational agility but also improves responsiveness in a constantly shifting market landscape, fostering a culture of continuous improvement and innovation.

What is Aurea Process?

Aurea Process provides vital elements for managing business processes, tailored to complex application settings, which empowers you to create and evaluate customer journeys across various channels. Customers engage through multiple mediums, such as websites, mobile applications, call centers, and brick-and-mortar locations, navigating through layers of advanced applications with each interaction. With Aurea Process, your automation of business processes can adapt to your evolving infrastructure, ensuring smooth integration throughout. This platform allows you to design precisely the experiences you want to offer your customers and implement them seamlessly across both digital and physical environments. By promoting cooperation between IT and business units, you can strengthen their collaborative efforts toward common goals during every customer encounter, whether it involves technology or personal service. This teamwork ultimately fosters a more unified and effective customer experience, creating greater satisfaction and loyalty among your clientele. Such a strategic alignment can lead to innovative solutions and improved service delivery that benefits both the business and its customers.

Media

Media

Integrations Supported

Base64.ai
DataServ
SAP Store

Integrations Supported

Base64.ai
DataServ
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tungsten Automation

Date Founded

1985

Company Location

United States

Company Website

www.tungstenautomation.com/products/insight

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/process/

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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