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What is Tungsten Insight?

Assess, classify, and focus on the efficiency of your organization’s operational processes. Understand the behaviors that shape customer and user engagements with these processes and how these execution trends influence financial results. Equip every individual within your organization to quickly evaluate and improve business operations without needing to rely on IT for the creation of a data warehouse, data mart, or tailored data model. By utilizing a cohesive platform, users can effortlessly access visual representations and analyses of business data through a user-friendly graphical interface, facilitating rapid, data-informed decisions to address potential process challenges that may adversely affect customers. The pioneering MapAggregate technology combines the speed of in-memory processing with the scalability of a distributed in-memory framework, allowing you to overcome the constraints of a single server by leveraging the memory and CPU resources across various physical or virtual servers, thereby further enhancing your operational productivity. This holistic method not only bolsters organizational agility but also improves responsiveness in a constantly shifting market landscape, fostering a culture of continuous improvement and innovation.

What is IBM Process Mining?

IBM Process Mining empowers organizations to uncover business processes that stand to gain significantly from automation opportunities. By leveraging data from business systems, it constructs comprehensive process visualizations that highlight potential bottlenecks or deviations that might be obscured within existing workflows. This tool provides users with an unbiased perspective on their business operations, pinpointing specific areas where automation efforts should be concentrated. Additionally, it enables the simulation of various scenarios to effectively prioritize automation projects based on their potential impact. As a core component of IBM Cloud Paks for Automation, IBM Process Mining not only identifies the most promising processes for automation but also assesses the anticipated return on investment. Furthermore, it illustrates the potential effects of automation initiatives throughout the workflow, allowing for informed decision-making prior to implementation. This ability to foresee changes enhances strategic planning and optimizes resource allocation in automation endeavors.

Media

Media

Integrations Supported

Automation Anywhere
Base64.ai
DataServ
Qlik Cloud Analytics
SAP Store

Integrations Supported

Automation Anywhere
Base64.ai
DataServ
Qlik Cloud Analytics
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tungsten Automation

Date Founded

1985

Company Location

United States

Company Website

www.tungstenautomation.com/products/insight

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/cloud/cloud-pak-for-business-automation/process-mining

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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