Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Amazon ElastiCache Reviews & Ratings
    145 Ratings
    Company Website
  • RaimaDB Reviews & Ratings
    5 Ratings
    Company Website
  • Google Compute Engine Reviews & Ratings
    1,111 Ratings
    Company Website
  • AnalyticsCreator Reviews & Ratings
    46 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    673 Ratings
    Company Website
  • Redis Reviews & Ratings
    341 Ratings
    Company Website
  • Google Cloud BigQuery Reviews & Ratings
    1,730 Ratings
    Company Website
  • ConnectPointz Reviews & Ratings
    97 Ratings
    Company Website
  • Cloud Claims Reviews & Ratings
    11 Ratings
    Company Website
  • Epicor Indago WMS Reviews & Ratings
    2 Ratings
    Company Website

What is Tungsten Insight?

Assess, classify, and focus on the efficiency of your organization’s operational processes. Understand the behaviors that shape customer and user engagements with these processes and how these execution trends influence financial results. Equip every individual within your organization to quickly evaluate and improve business operations without needing to rely on IT for the creation of a data warehouse, data mart, or tailored data model. By utilizing a cohesive platform, users can effortlessly access visual representations and analyses of business data through a user-friendly graphical interface, facilitating rapid, data-informed decisions to address potential process challenges that may adversely affect customers. The pioneering MapAggregate technology combines the speed of in-memory processing with the scalability of a distributed in-memory framework, allowing you to overcome the constraints of a single server by leveraging the memory and CPU resources across various physical or virtual servers, thereby further enhancing your operational productivity. This holistic method not only bolsters organizational agility but also improves responsiveness in a constantly shifting market landscape, fostering a culture of continuous improvement and innovation.

What is ServiceNow IT Service Management?

Ensure the delivery of reliable IT services while boosting team productivity through optimized experiences. Speed up the resolution of issues and encourage innovation by harnessing the capabilities of AI and machine learning, all conveniently available through a unified cloud platform designed for user-friendliness. Streamline your IT environment by consolidating services and tools, bringing together the essential applications needed for advanced IT experiences. Take advantage of automation to oversee vital processes via the Now Platform, which acts as a centralized hub for all organizational activities. Free your IT personnel from monotonous tasks and enhance overall efficiency. Tap into AI-driven analytics to quickly pinpoint, track, and resolve incidents, while virtual agents using natural language provide instant solutions for repetitive service requests. The IT Service Management (ITSM) framework is equipped with powerful features to optimize processes, improve user satisfaction, and create new value through innovative approaches. By embracing this cohesive platform, organizations can not only achieve higher efficiency but also gain a strategic edge in a fast-changing digital environment. This transformative process ultimately empowers businesses to stay ahead of the competition while adapting to new technological advancements seamlessly.

Media

Media

Integrations Supported

Base64.ai
DataServ
SAP Store
ServiceNow

Integrations Supported

Base64.ai
DataServ
SAP Store
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tungsten Automation

Date Founded

1985

Company Location

United States

Company Website

www.tungstenautomation.com/products/insight

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/itsm.html

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Popular Alternatives

Popular Alternatives

BlueDolphin Reviews & Ratings

BlueDolphin

ValueBlue
Virima Reviews & Ratings

Virima

Virima Inc.