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What is Tungsten TotalAgility?
Tungsten TotalAgility, formerly known as Kofax TotalAgility, streamlines the development and execution of intelligent process automation, thereby enhancing the capabilities of both human and digital workforces. It provides a single platform for managing, executing, routing, and analyzing workflow tasks efficiently. Our cutting-edge document processing technology guarantees that data and documents are processed with outstanding precision and speed. With its powerful tools, businesses can develop, deploy, and accelerate automation initiatives across the entire organization. This centralized automation hub is specifically crafted to oversee complex tasks, trigger automated processes, and deliver immediate workforce support whenever needed. By improving customer interactions across multiple channels and devices, it positions organizations for success in a competitive market. Empowering citizen developers, professional developers, and administrators alike, it encourages problem-solving and innovation. The ability to process documents from any source, supported by advanced AI, eliminates the necessity for manual data extraction within workflows. Additionally, intelligent digital workers can be deployed to manage high-value processes and labor-intensive tasks with efficiency, boosting productivity and refining operations. This comprehensive platform ultimately creates a more adaptable and responsive business landscape, fostering growth and sustainability. As organizations embrace these innovations, they can better navigate the complexities of modern business environments.
What is Luminai?
Luminai optimizes your internal operations by simplifying intricate multi-step tasks into a single click. When your responsibilities involve toggling between different applications, Luminai can streamline and automate those workflows for you. This platform enhances the onboarding process, allowing you to concentrate on your core duties. Given that engineering teams often find themselves inundated with tasks, it’s evident that few wish to spend their time crafting internal tools. Impressively, Luminai requires minimal engineering involvement to link your current tools and automate your workflows. Furthermore, while Tier 1 support agents typically have access to vast amounts of information, Luminai intelligently curates this data, presenting only the vital details necessary for effective customer interactions. By improving workflow automation, Luminai ultimately empowers teams to focus on their most important priorities. Thus, the platform not only boosts productivity but also fosters a more efficient working environment.
Integrations Supported
Google Drive
Microsoft Dynamics 365
Salesforce
Shopify
Slack
Stripe
Tungsten AutoStore
Zendesk
Integrations Supported
Google Drive
Microsoft Dynamics 365
Salesforce
Shopify
Slack
Stripe
Tungsten AutoStore
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tungsten Automation
Date Founded
1985
Company Location
United States
Company Website
www.tungstenautomation.com/products/intelligent-automation-platform
Company Facts
Organization Name
Luminai
Company Location
United States
Company Website
www.digitalbrain.app/
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration