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What is URVA Service?

URVA Service is a comprehensive field service management software that enables service teams to digitize, monitor, and evaluate their field operations through robust applications. This solution is particularly beneficial for industries that rely on technicians and service personnel in the field, especially those with extensive workforces addressing a range of service demands. URVA Service is accessible via both mobile and web platforms, integrating work allocation, geotagging, and order fulfillment into one cohesive suite. The software encompasses numerous functionalities, such as assigning service tasks to agents, dispatching technical specialists for installation and maintenance, and monitoring employee performance in real-time while in the field. By utilizing a centralized system, organizations can efficiently oversee their field service activities, thus upholding service standards, fulfilling customer needs, and enhancing overall productivity. Furthermore, URVA Service is adaptable to the specific requirements of each company, ensuring transparency, instant insights, and an exceptional customer experience that can lead to long-term client relationships. Its versatility makes it an invaluable asset for any service-driven organization striving for operational excellence.

What is Service Pro?

Easily oversee all aspects of your field service operations, from customer interactions and asset management to order fulfillment, invoicing, and reporting, with Service Pro, an enterprise-level application aimed at optimizing field service management. In light of the prevailing issues of shrinking profit margins and intense competition for clients, improving the efficiency of your service department in managing field resources has become essential. Service Pro offers powerful features like Dispatching, Contracts, Appointments, and Work Orders that can greatly enhance your field service effectiveness. With years of expertise in service management software and a diverse client portfolio across various sectors, we have embedded comprehensive service capabilities into Service Pro®. We invite you to investigate our software and discover the advantages it can provide for your business. As a cloud-based solution, Service Pro streamlines the daily management of your service operations, removing the hurdles typically associated with traditional on-premises IT systems, thus allowing your team to concentrate on providing outstanding service to your clients. In this way, Service Pro not only improves operational efficiency but also helps businesses adapt to the fast-changing demands of the field service industry.

Media

Media

Integrations Supported

Dragon Metrics
URVA Comply
URVA Connect
URVA Sales

Integrations Supported

Dragon Metrics
URVA Comply
URVA Connect
URVA Sales

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

URVA

Date Founded

2015

Company Location

India

Company Website

urva.co/service/field-service-management-software/

Company Facts

Organization Name

MSI Data

Date Founded

1989

Company Location

United States

Company Website

www.msidata.com/service-pro-software

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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