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What is Unified Office?

Unified Office, Inc. stands out as a leading Managed Services Provider offering Business Class Communication Services tailored for Small- and Medium-sized Enterprises. They deliver comprehensive business VoIP solutions that encompass a robust quality and support framework, initiating with engaging potential clients and progressing through a meticulous site survey, network evaluation, and the continuous cycle of integration, testing, deployment, and support. Their commitment extends to relentless monitoring of all service components, including on-premise systems, cloud infrastructures, software, and hardware, utilizing advanced diagnostic tools to ensure optimal quality and availability around the clock. At the core of their operations is a deep dedication to supporting their business clientele and resellers. Recently, the surge of interest in the Internet of Things (IoT) among large corporations has been noteworthy, prompting Unified Office to enhance its one-year-old IoT service offering, thereby expanding their innovative solutions portfolio. This strategic move reflects their understanding of market trends and the evolving needs of businesses in a technology-driven landscape.

What is Azure Lighthouse?

Azure Lighthouse facilitates effective management across various clients, empowering partners to elevate their service capabilities through enhanced automation and optimized workflows. These features can be consistently utilized across a range of marketplace solutions, Azure services, APIs, and licensing structures. Utilizing tools for cross-customer management helps to reduce manual tasks and allows for scalable customer supervision. Acquire in-depth insights into client environments directly from your dashboard, which improves operational understanding. Additionally, streamline processes like onboarding and engagement to enhance efficiency. Clients enjoy a consolidated control interface that enables them to monitor and collaborate with different partners while maintaining precise access controls. This strategy not only simplifies management but also builds trust through transparency and accountability in operations. By emphasizing these aspects, organizations can greatly enhance customer satisfaction and promote long-term loyalty, leading to a more robust partnership ecosystem. Ultimately, the integration of these practices can position businesses for sustained growth and success in a competitive landscape.

Media

Media

Integrations Supported

Azure Marketplace
Dentrix

Integrations Supported

Azure Marketplace
Dentrix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unified Office

Date Founded

2011

Company Location

United States

Company Website

unifiedoffice.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/services/azure-lighthouse/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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